GenderCare Center Summer Intern
GenderCare Center Summer Intern
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Salary Not Disclosed
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Job Description
Position: GenderCare Center Summer Intern
Department: GenderCare Center (formerly Center for Transgender Medicine & Surgery)
Schedule: Per Diem Part time Day 832hrs per week for 812 weeks 264 hours max)
POSITION SUMMARY:
In 2016 BMC established the GenderCare Center (GCC). With the unified structure patients have a single point of contact for their care needs. We are the first center in New England to provide a comprehensive program and we are a national leader in delivery of gender affirming care. The Centers work is deeply connected to local Transgender and GenderDiverse (TGD) community as we continue to collaborate with TGD organizations and community leaders across Massachusetts to provide accessible and supportive care.
This paid internship is a valuable opportunity to gain handson experience in a healthcare setting with an interdisciplinary team. This internship will support the Centers program outreach new initiatives and administrative needs. We are looking for a candidate that has experience working with TGD communities specifically with communities of color and lowincome communities. Experience should include strong written and verbal communication skills community outreach skills and administrative support. We are searching for someone who has a passion for expanding the scope of and access to gender affirming healthcare. Under the supervision of the Program Manager and Patient Navigator the intern will work across multiple areas with the Centers core staff clinicians surgeons and community leaders
JOB REQUIREMENTS
EDUCATION:
Required graduate student in related degrees program (i.e. MPH MBA MD/DO etc).
EXPERIENCE:
Required experience working with the trans and gender diverse community.
Preferred experience working with Nonprofit and or community organizations.
KNOWLEDGE AND SKILLS:
Excellent verbal written and communication skills.
Ability to problem solve multitask and prioritize responsibilities.
Proficient with standard Microsoft programs (i.e. MS Word Excel PowerPoint and Outlook)
Working knowledge of patient journey mapping process
Understanding of social determinants of health that impact the transgender community.
Knowledgeable about local TGD communities including working knowledge of issues impacting local transgender communities TGD people of color TGD immigrants currently and formerly incarcerated TGD people and/or TGD people with disabilities
Ability work independently as well as with a team
Ability to maintain confidentiality
ESSENTIAL RESPONSIBILITIES / DUTIES:
The 2025 intern will focus primarily on the design and implementation of a patient journey mapping project with the end result of providing both a visual and written representation of all patient experiences across the GCC. A patient journey map is a tool used to help providers better understand their patients needs in order to drive efficiencies when serving them. A patient journey map meticulously covers prolonged multichannel and multiplatform user experiences taking place when patients seek to achieve their personal health goals with a particular healthcare provider. The aim of the project is to provide GCC with information to help staff to better understand and align around solving known problems identifying unknown challenges understanding areas of success and removing barriers to patients care.
The intern position is exposed to sensitive information as such this role requires a high degree of initiative discretion and confidentiality.
Responsibilities may include the following (but will be determined upon interns interests and centers needs at the time):
Direct patient contact in the peer support and community outreach setting
Assist with scheduling and preparations for project meetings
Engage in quality improvement activities to support internal and external activities
Attend community and statewide events in an effort to promote program and build positive relationships
Assist with reporting and evaluation activities
Contribute to educational materials and training
Equal Opportunity Employer/Disabled/Veterans
Required Experience:
Intern
Employment Type
Part-Time
