Workforce Planning Strategist AWS Workforce Planning

Success in any organization begins with its people. Having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success.

AWS is looking for an exceptional Technical Program Manager with strategic expertise and a strong delivery record in building trust and delivering results to the business to advance adoption and effective use of Workforce Planning(WFP). Moreover this Technical Program Manager will work in partnership with the core WFP team that requires thought leadership to advance WFP content across AWS. This individual has proficiency in employing workforce and human behavior insights strong business operations fundamentals and good judgement. This individual will also provide thought leadership and program management against current and future technical capabilities and programs that enable the acceleration of revenue growth improved operational efficiencies & delivery. Ultimately the individual will be responsible for a program level effort to enable optimized workforce size location and level in service of predictably accelerating product innovation and enhancing the customer experience at acceptable cost. If you enjoy leading strategic programs working in a fastpaced dynamic environment and being challenged by new problems wed like to speak with you!

Key job responsibilities
Work directly with senior leaders in the Workforce Planning team while partnering with Finance HR and business leadership to manage creation of tools and processes that support the one and threeyear workforce plans in cadence with AWS operational cycles
Earns trust with internal stakeholders and customers and develops collaborative solutions that create measurable economic impact on AWS
Leverage deep knowledge of workforce planning methodologies data sources and practices. Applies this technical knowledge to invent evolve improve and simplify.
Drive largescale workforce planning programs that solve significantly complex or endemic problems.
Consistently bring strong datadriven business and technical judgment to decisions.
Recognize when designs/solutions require additional technical guidance (e.g. from senior practitioners or subject matter experts).
Advocate for and guide workforce programs. Influence teams to dedicate resources and lead the effort (or finds appropriate owner).
Capture the right metrics to influence stakeholders and measure success.
Occasional travel to internal meetings and factfinding sessions.

A day in the life
As a Technical Program Manager within AWS you will partner across the WFP team to set the vision and direction for a highquality workforce. You will play a key role on the Workforce Planning Science Tooling and Inspection subteams that influence the longrange plans of the business and the technical agenda that supports it. You will influence tools and programs serving senior leaders globally and impacting AWS future.
The ideal Technical Program Manager has a strong sense of ownership is selfdriven loves breaking new ground. You will bring a mix of experience including complex technical program management senior stakeholder management crossfunctional collaboration strategic planning operational planning and process improvement.

About the team
Our team communicates who we are as an employer what its like to be an Amazonian why we love innovating on behalf of customers and why people should join us. Our employer brand has been guided by our Leadership Principles our values and most of all our people. Our job is to bring that to life.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Masters degree in statistics engineering I/O psychology mathematics economics MBA and 5 years of domain experience. Has led teams that have built workforce programs and tools and has familiarity solving familiarity in problems/efforts with visible risks roadblocks and some constraints.
Experience setting technical requirements for process automation
Strong analytical and problemsolving skills expertise in deriving insights through data analysis practical knowledge and experience in inferential statistical application.
Excellent attention to detail and the ability to dive deep into the data.
Strong interpersonal and communication skills ability to engage effectively with a broad range of audiences including senior business leaders and crossfunctional colleagues.
Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment

Strong commitment to exceptional customer experience enthusiasm to drive positive change and ability to persuade
Excellent communication skills both verbal and written (ability to present detailed technical analysis assumptions and recommendations succinctly)
Application of data mining/machine learning algorithms
Experience with making large scale optimization and predictive models
Meets/exceeds Amazons leadership principles requirements for this role
Meets/exceeds Amazons functional/technical depth and complexity for this role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $197800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.