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You will be updated with latest job alerts via emailThe Program Coordinator provides direct support to sheltering services for The ARCHES Project. The ARCHES Project operates transitional housing shelters for individuals and families who are experiencing homelessness. The Program Coordinator will aim to create a unified system whereby basic need and housing services are provided to clients. This position is renewable annually based on continuation of project funding.
This position is responsible for facilitating daily program operations such as purchasing and ordering supplies coordinating housekeeping and food services training staff and volunteers and expanding service offerings while providing clientcentered and trauma informed care.
This position requires the availability to work days nights weekends and/or holidays as needed.
Candidates must submit applications by 4/30/25 in order to be considered for firstround interviews.
MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge skill and/or ability required of this position.
EDUCATION and/or EXPERIENCE
Associates degree in social services public health or related field; Two years of case management or social service experience; and/or equivalent combination of education and experience.
Ideal candidates will possess an advanced degree with three or more years of homeless service delivery experience and mental health certifications and/or licensing.
Experience working with Veterans preferred.
CERTIFICATES LICENSES & REGISTRATIONS
Driver qualification status required for this position. Driver license insured vehicle available for use on the job and satisfactory drive record for previous three years required.
Preferences given to applicants who have completed Certified Peer Support Specialist training and/or are CPR & First aid trained.
Must obtain Food Handlers Card within 30 days of hire.
Candidate must pass a comprehensive MWVCAA background screening prior to employment.
Candidate must pass preemployment and random drug/alcohol screens.
KNOWLEDGE SKILLS & ABILITIES
Effective interpersonal communication skills in both oral and written form.
Proficiencies in computers Microsoft Office products database software and web tools.
Demonstrates tact diplomacy and empathy when communicating with clients staff and program partners.
Possesses excellent planning organization and time management skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be allinclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
Facilitates the daily operations of program services including housekeeping laundry kitchen and supportive services.
Is responsible for all financial tracking inventory purchasing and ordering supplies and purchase reconciliation for the program.
Makes appropriate maintenance requests for the program building; may be required to assist with basic maintenance repair.
Trains and assists staff volunteers and interns. Supports adherence to program policy and procedures.
Communicates program needs maintenance issues and client issues with the Program Manager.
Assists with program planning geared towards expansion of service offerings and coordinating and planning enrichment opportunities.
Acts as the sheltering locations safety committee member and ensures the program is compliant with all agency state and federal safety standards.
Maintains facility licensing requirements and ensures the daily cleanliness of the program facility.
Maintains complete client records daily activity logs mileage logs and other reports as directed.
Applies crisis intervention and deescalation techniques as needed.
Identifies program candidates through use of coordinated entry system and direct referrals from state and federal partners.
Assists referred clients in completing program applications.
Enters complete client data and service transactions in the Homeless Management Information System (HMIS).
Establishes and maintains positive productive working relationships with housing programs police (and other local officials) and providers of services and resources to homeless neighbors.
Fills in for Site Assistants and Case Managers as needed by Program Manager.
Attends and engages in required annual trainings.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Personally responsive to urgent situations which could require travel for onsite interventions.
Manual dexterity for handling computers devices and office equipment.
Frequently lift up to 25 pounds. Occasionally lift up to 50 pounds.
Maintains calm dispositions and regulates emotions when clients staff or others may become escalated.
Regulates emotions and handles pressure of frequent demands for attention time and work tasks.
Specific vision abilities required by this job include close vision and ability to adjust focus.
Ability to remain calm and engage in deescalation techniques using traumainformed care during heightened interactions.
Ability to exercise judgement and quick decisionmaking skills in response to guest or client incidents.
WORK ENVIRONMENT
Close quarters often with a client population experiencing homelessness substance use disorders and/or severe and persistent mental illness and/or unpredictable behavior.
Indoor work environment with frequent interruptions and demands.
Variable and flexible work hours including holidays early mornings evenings and weekends.
Occasional trips into camps throughout Marion and Polk County.
Occasional exposure to biohazards requiring frequent use of PPE such as gloves masks eye protection protective clothing and shoes or boots.
Frequent exposure to animals and animal dander
MWVCAA is committed to promoting and achieving diversity equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth and supported to envision and reach a positive future.
MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender expression age veterans and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process or reasonable accommodations to perform the essential duties of the position please notify a member of our team at.
*MWVCAA is a Second Chance Employer supporting individuals with criminal records with a fair and equal opportunity at employment. A background check will be conducted for this position. A criminal record will not automatically disqualify an individual from a job unless there is a specific legal exclusion. MWVCAA will consider convictions as they relate to job duties and responsibilities and consider the length of time since the offense.
**This is a partial list of essential duties and responsibilities. To review the full job description download below.
If you need ADA accommodations to apply for MWVCAA job openings please contact Human Resources at or callto ask for a HR Team Member.
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