How often have you had an opportunity to be a technical program manager in a team that is solving everyday problems through innovative technology Would you like to know more about how we are using the internet of things to disrupt an entire industry Come join Amazon Key and contribute to the transformation of our customer delivery experience at scale. We are a part of Amazon devices inventive research and development team responsible for building products from Kindle to Amazon Echo and Ring cameras.
As a Technical Program Manager (TPM) you will work with crossfunctional teams to design innovative consumer products and release new features. You will have an enormous opportunity to impact the customer experience design architecture and implementation of a pioneering product that will be used every day. Maturity high judgement and analytical talent are essential to success in this role.
Success in this role hinges on having natural curiosity developing a deep understanding of the products use case and balancing strategic thinking with operational excellence
If youre looking for an opportunity to make a big innovative impact on a global business with a startup culture were looking for you.
Key job responsibilities
A TPM must be aware of the SDLC and Architecture of our systems must be familiar with mobile web development and AWS services and know how the service works on a high level to provide research and development strategies or solutions to stakeholders and other teams. A day in the life A TPM on a daytoday basis works with colleagues from Privacy Trust Operations Team Product UX and Engineering teams in driving the processes eliminating the manual processes. Owns meetings and work with SDMs and SDEs in getting work reviewed in refinement planning and get it delivered through the team. They own the Monthly Engineering Reports and Bi weekly program flashes to send to stakeholders on time.
A day in the life
Contribute to the cross functional development on new features from design through delivery
Deliver supporting software and services in sync with launch timelines and communicate regularly with the leadership on status schedule risks and change control
Drive effective teamwork communication collaboration and commitment across multiple development teams and vendors navigating competing priorities
Work with subject matter experts to drive new technology initiatives and evaluations
Develop and champion processes for efficiency and scale in our organization
Drive content engagement through partnering with stakeholders and product management.
Measure assess and iterate constantly to drive greater user benefits
About the team
Our vision is to become the only key youll ever need the ultimate upgrade from traditional physical keys fobs and callboxes. We empower customers to seamlessly manage access to their homes and businesses helping delivery drivers navigate accessrestricted spaces like gated communities to ensure smooth package delivery.
We work on our innovative virtual intercom and access control system powered by Amazon Key. It revolutionizes property access by offering residents:
Oneway video and twoway audio verification of visitors
Remote access control through the Ring app
Seamless selfentry functionality
Customizable resident directory privacy settings
7 years of working directly with engineering teams experience
5 years of technical product or program management experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
Experience owning/driving roadmap strategy and definition
Experience building and evaluating systemlevel technical design
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.