eCommerce Product Owner
eCommerce Product Owner
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Job Description
AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives by offering products and services which satisfy their needs in the areas of insurance personal protection saving and asset management. AXA is the leading insurance brand worldwide with over 100 million clients. We are transforming from payer to partner for our client with a strong focus on risk prevention.
Our mission: Empower people to live a better life.
Our values: Customer First Courage Integrity and One AXA.
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services travel insurance and credit protection.
AXA Partners role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise we design and deliver worldwide solutions for partners and communities. We protect what matters when it matters.
Profile:
Familiar with Agile terminology concept and philosophy.
In depth knowledge and recognized professional in his functional domain with knowledge of the existing IT solutions if any is a plus.
Knowledgeable in other functional families the post holder needs to interact with.
Previous experience of working with IT teams is a big plus.
Previous experience of working in multinational environment.
Excellent standard of English supported by relevant skills and experience against key requirements of role. Foreign language knowledge is a big plus.
Excellent communication skills with an ability to explain complex concepts clearly and articulate key points out of general ideas as well as challenge business requirements with good communication/conviction/negotiation skills.
AXA Partners is committed to diversity and inclusion on an equal basis.
Join a company that helps protect the forests! At AXA Partners we plant a tree for every new recruit (with a permanent contract).
Learn more about the Reforest Program herehere.
By joining AXA Partners you will work in a responsible company which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyones skills whilst offering attractive and competitive compensation and opportunities for professional development and growth.
Additionally at AXA we work to make a real difference to people when amazing things happen and when we create opportunities for a better life the feeling of pride is extraordinary.
Join Our Team as an eCommerce Product Owner! Shape the Future of Digital Commerce with Us!
Are you passionate about driving innovation and enhancing customer experiences in the eCommerce space We invite you to apply for the eCommerce Product Owner position and be a key player in our dynamic team. Your expertise will help us develop cuttingedge solutions that meet the diverse needs of our global customers. If youre ready to make an impact we want to hear from you!
Position Summary: The eCommerce Product Owner is essential for enhancing collaboration between Business and IT while promoting Agile practices to drive future value for the company. This role oversees a product which includes both IT and nonIT capabilities supported by a multiskilled Squad team. The eCommerce Product Owner serves as a key interface between the NEO project the Squad team and other related projects within the Transformation program.
Dimension of the Role: This role acts as the Customer and Agent Voice throughout the service delivery life cycle ensuring solutions are designed with customer needs at the forefront. The eCommerce Product Owner collaborates closely with extended NEO project teams including Subject Matter Experts (SMEs) from various departments such as Finance Underwriting and IT as well as external vendors. Budgeting will be managed by the NEO Project.
Key responsibilities:
- Articulating and communicating the product vision managing the Project and Maintenance budget and overseeing the Customer Experience.
- The role involves defining product features challenging business requirements and collaborating closely with the IT owner and realization team to make daily decisions.
- Prioritization of the product backlog based on business value is crucial fostering consensus among business representatives.
- Daytoday tasks encompass evaluating business stories maintaining a clean backlog organizing workshops participating in Agile rituals facilitating user testing and managing reporting and committee activities.
- The eCommerce Product Owner also addresses local demands and manages budget transfer requests ensuring the products performance meets established service level agreements (SLAs).
- The eCommerce Product Owner is supported in his role by the business sponsor business contributors business analysts and when required by project managers for project management capabilities.
In addition:
You are required to adhere at all times to all and any regulatory requirements that apply to AXA Partners and AXA Group.
In the course of your duties you are required to always consider the needs of the customer and how best you can serve them for example always having regard to our requirements to treat our customers fairly.
You must adhere to all internal policies and procedures regarding the management of your team (when applicable).
You must at all times act in the best interests and consider the broader impact of your decisions on the company as a whole.
Employment Type
Full-Time
