Client Care CoordinatorCDCA - Root House - Full-Time

Client Care Coordinator/CDCA

Root House

FullTime

$21.00/Hour

Schedule: Variable; Flexibility required for emergent needs

GENERAL STATEMENT OF DUTIES:

The Client Care Coordinator will provide essential support in the daytoday operations of Root House ensuring clients receive the necessary services and support for their recovery journey. This role requires direct interaction with clients facilitating both group and individual sessions managing appointments and coordinating resources to create a comprehensive care plan. Additionally the Client Care Coordinator will play a key role in assisting with discharge planning to ensure clients have the tools and support they need as they transition out of the program. The ideal candidate will be compassionate organized and knowledgeable in substance use disorder services with a strong ability to communicate and collaborate effectively with clients staff and external service providers. The Client Care Coordinator will adhere to all rules and regulations of F&CS OHMHAS and COA standards including crisis intervention and regular consultation with supervisors. The position requires the ability to respond appropriately to crisis or emergency situations and the candidate must have at least basic training in crisis intervention.

ESSENTIAL RESPONSIBILITIES:

support and guidance to clients through group and individual sessions.

clients with discharge planning and ensure smooth transitions to aftercare or independent living.

with clients treatment teams and external providers to create a clear postprogram care plan.

client progress and ensure necessary resources (housing employment continued counseling etc. are in place before discharge.

and coordinate appointments (medical therapy probation etc. and ensure they are approved by the Program Manager.

referrals to external services (e.g. probation assessments medical providers) and ensure followthrough.

clients with accessing community resources (food stamps grocery orders housing transportation etc..

clients have access to ongoing recovery support services (outpatient therapy sober living job opportunities).

to crisis situations provide immediate support and follow crisis management protocols.

Needs Assessments at admission 45day and discharge to evaluate client progress and needs.

client progress and ensure compliance with confidentiality and program standards.

with internal teams (counselors social workers probation officers) to ensure coordinated care.

and facilitate weekend group sessions ensuring client engagement and support.

resident monitor duties as needed.

accurate daily shift reports and communicate any client concerns to supervisors.

meetings and training to stay updated on policies procedures and best practices.

accurate records in compliance with agency policies and regulatory standards (F&CS OHMHAS COA).

with all agency policies state/federal requirements and educational/certification standards.

other duties as assigned.

QUALIFICATIONS:

Dependency Counselor Assistant Licensure required.

CDCA is required to have the following skills: clinical interview methods; individual and group therapy methods.

to develop and implement treatment plans.

in crisis intervention and emergency services.

knowledge of the substance use field.

ability to communicate effectively verbally and in writing.

skills.

ability to establish and maintain clinically effective relationships with clients.

to meet agency requirements for criminal background check.

possess a valid Ohio drivers license in accordance with County policy and must maintain motor vehicle liability insurance must maintain continuing eligibility under the existing County driver eligibility standards.

to function as part of an organization by working with others and by adhering to established policies and procedures.

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Valid Ohio Chemical Dependency Counselor Assistance Licensure.

MINIMUM EXPERIENCE REQUIREMENTS: Be knowledgeable of and adhere to all pertinent federal state and local laws standards of the Ohio Department of Mental Health and appropriate professional ethical standards. Two years experience preferred.

PHYSICAL REQUIREMENTS: Must be able to lift up to 25 lbs.