Care Compliance Manager
Care Compliance Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview:
The Care Team Manager (CTM) will be responsible for overseeing managing and developing caregivers for Senior Helpers. This will include all caregiver onboarding orientation recognition programs training and discipline.
Key Responsibilities:
- Overall management of the caregivers including development and implementation of caregiver training programs in collaboration with the supervisor.
- Supervision and when necessary discipline of the caregivers.
- Conduct quality assurance site checks of each caregiver to ensure care plans are being implemented correctly policies and procedures are adhered to and all job duties are performed in a manner that is satisfactory and meets the Senior Helpers brand expectations.
- Creates morale building recognition programs for the caregivers such as Caregiver of the Month acknowledgments of highlevel performances and training completions.
- Manages all active and inactive caregiver personnel files for compliance.
- Reviews the daily logs and time sheets biweekly to ensure that each caregiver is following the care plan and that lost hours are identified.
- Communicates all new hires terminations and inactive employees to Scheduling Manager for input into home care computer software.
- Manages all caregiver call outs late arrivals early departures and refusals of assignments; takes appropriate action based on company policies.
- Oversees Scheduling Manager and ensures appropriate matching and placement of caregivers with clients and optimal coverage.
- Other duties as assigned by supervisor.
Qualifications
- Associates degree preferred experience considered in lieu of education.
- Must have minimum of one year experience managing employees hiring and/or onboarding required preferably in a healthcarerelated setting.
- Must have excellent organizational skills attention to detail and the ability to prioritize in a changing environment.
- Proactively prevent and solve problems and resolve issues.
- Ability to visit clients homes in the assigned territory.
- Proficiency in Microsoft Word Excel Internet and Outlook required.
- Ability to learn software programs quickly.
- Strong communication skills.
- Ability to work independently and as part of a team.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin or protected veteran status and will not be discriminated against on the basis of disability.
Required Experience:
Manager
Employment Type
Full-Time
