Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes system troubleshooting works with mechanical electrical conducts preventative maintenance and parts inventory and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item.

What your day will look like as a Field Service Technician:

The Field Service Technician will be responsible for the installation service and maintenance of our water purification equipment utilizing a company service vehicle within our Light Industries Division. Equipment specific training will be provided. Willing to train the right person but previous technical/mechanical/plumbing experience is especially encouraged.

This position has general day shift hours with overtime opportunities and a compensated oncall rotation with occasional afternoons/weekends.

Experience & Skill Requirements:

• High school diploma or equivalent
• Clean driving record
• Able to pass background check & preemployment drug screen
• 1 year of work experience preferred
• 0 to 2 years of technical experience preferred industrial or commercial water process experience a plus
• Electrical mechanical and plumbing experience highly preferred
• Able to work without direct supervision
• Technically sound
• Experience with Microsoft Office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability

Responsibilities:
To perform the job successfully an individual must be able to perform each essential duty satisfactorily.

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation accountability and empowerment
• Must be able to function in a team environment
• Usually works with direct supervision but can work independently if needed

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning seeking out opportunities for selfimprovement and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others contribute to team goals and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

What We Offer:

• Health Dental and Vision insurance available on your 1st day of employment
• Generous retirement savings plan
• Generous PTO package and paid holidays
• Career progression and development plans
• Company wellness rewards and recognition and employee discount programs

**Job postings will include a wide salary range with each roles pay falling within that range. The starting salary is based on factors such as skills experience location and market conditions**

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and reuse. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.