Senior Data Scientist AWS Support
Senior Data Scientist AWS Support
Posted on :
27-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
We are looking for a passionate Senior Data Scientist Intelligence Engineer to join a growing analytics team in the AWS Support Product and Global Business Development organization to help inform the direction of AWS Support and Amazon Managed Services through data at scale.
As a data scientist with the AWS Support Product team you will be shaping the way product performance is measured defining what questions should be asked and scaling analytics methods and tools to support our growing business leading the way for high quality high velocity decisions for your team. You will leverage your strong background in Data Science and Machine Learning to enable efficient datadriven decision. This role requires a pragmatic technical leader who is comfortable navigating ambiguous environments and is capable of effectively summarizing complex data analysis and modeling results through clear verbal explanations and written documentations.
Topics include (but are not limited to):
1. Product / Value Proposition design
2. Customer / Gotomarket
3. Customer Experience
4. Business Planning & Forecasting
Key job responsibilities
Interact with product managers business teams and engineering teams to develop an understanding and domain knowledge of business requirements processes and system structures.
Distill ambiguous product or strategy questions find clever ways to answer them and to measure the uncertainty; translate product and strategy questions into metrics and work with BIEs to dashboard these metrics.
Design and evaluate A/B tests and experiments to measure the effectiveness of frontend product improvements and algorithmic machine learning systems.
Produce adhoc reports and insights that help teams move forward with timesensitive product and strategy decisions.
Maintain a culture of highquality output and engagement with team members; communicate technical information to technical and nontechnical partners; manage ad hoc requests and unexpected obstacles.
Lead the project plan from a scientific perspective on product launches including identifying key milestones potential risks and paths to mitigate risks.
4 years of data scientist or similar role involving data extraction analysis statistical modeling and communication experience
Bachelors degree or Masters degree
5 years of data querying languages (e.g. SQL) scripting languages (e.g. Python) or statistical/mathematical software (e.g. R SAS Matlab etc. experience
Experience with statistical models e.g. multinomial logistic regression
2 years of data visualization using AWS QuickSight Tableau R Shiny etc. experience
Experience as a leader and mentor on a data science team
Masters degree in a quantitative field such as statistics mathematics data science business analytics economics finance engineering or computer science
Experience in forecasting analyses
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143300/year in our lowest geographic market up to $247600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
As a data scientist with the AWS Support Product team you will be shaping the way product performance is measured defining what questions should be asked and scaling analytics methods and tools to support our growing business leading the way for high quality high velocity decisions for your team. You will leverage your strong background in Data Science and Machine Learning to enable efficient datadriven decision. This role requires a pragmatic technical leader who is comfortable navigating ambiguous environments and is capable of effectively summarizing complex data analysis and modeling results through clear verbal explanations and written documentations.
Topics include (but are not limited to):
1. Product / Value Proposition design
2. Customer / Gotomarket
3. Customer Experience
4. Business Planning & Forecasting
Key job responsibilities
Interact with product managers business teams and engineering teams to develop an understanding and domain knowledge of business requirements processes and system structures.
Distill ambiguous product or strategy questions find clever ways to answer them and to measure the uncertainty; translate product and strategy questions into metrics and work with BIEs to dashboard these metrics.
Design and evaluate A/B tests and experiments to measure the effectiveness of frontend product improvements and algorithmic machine learning systems.
Produce adhoc reports and insights that help teams move forward with timesensitive product and strategy decisions.
Maintain a culture of highquality output and engagement with team members; communicate technical information to technical and nontechnical partners; manage ad hoc requests and unexpected obstacles.
Lead the project plan from a scientific perspective on product launches including identifying key milestones potential risks and paths to mitigate risks.
4 years of data scientist or similar role involving data extraction analysis statistical modeling and communication experience
Bachelors degree or Masters degree
5 years of data querying languages (e.g. SQL) scripting languages (e.g. Python) or statistical/mathematical software (e.g. R SAS Matlab etc. experience
Experience with statistical models e.g. multinomial logistic regression
2 years of data visualization using AWS QuickSight Tableau R Shiny etc. experience
Experience as a leader and mentor on a data science team
Masters degree in a quantitative field such as statistics mathematics data science business analytics economics finance engineering or computer science
Experience in forecasting analyses
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143300/year in our lowest geographic market up to $247600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
