Product Manager
Product Manager
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Job Description
Were a highgrowth software company with a big mission: empowering K12 district teams to do more with less.
At LINQ we get K12. Thats why we help districts transform K12 school operations with bestinclass cloudbased software solutions built to help districts return more resources to finance HR nutrition management and payments into a single secure platform LINQ reduces administrative burden. LINQ is trusted by 30 of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually process payroll for 364000 educators administrators and staff and engage with millions of families through the free LINQ Connect app.
Our team Theyre talented committed and fiercely loyal problemsolvers. At LINQ youll find challenging and meaningful work a team that respects and uplifts one another and a commitment to constant improvement. Our customers love us because were attentive patient communicative and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
About The Team:
LINQs Product department is at the heart of our innovation shaping the solutions that empower K12 districts to run smoothly and efficiently. We are dynamic group of problemsolvers visionaries and strategist who work together to turn ideas into impactful products that make a difference in education. From gathering user feedback and defining new features to designing seamless user experiences were all about creating solutions.
About The Role:
As a Product Manager for our SaaS based ERP product focused on compliance and reporting you will be at the forefront of ensuring our platform meets the needs of our users effectively.
- Responsible for requirements gathering an analysis collaborating with internal and external stakeholders to understand and document requirements comprehensively.
- Use creative methods to identify compelling differentiated solutions that effectively address customer needs align with the business and drive innovation.
- Participate in team roadmap efforts by defining and prioritizing epics and features that align with the business goals and users needs.
- Effectively manage team backlogs by prioritizing across different categories of work (such as bugs enhancements innovation etc. and leading through the traditional scrum ceremonies including grooming and sprint planning.
- Serve as a market expert and voice of the customer by regularly interacting with customers deeply understanding their challenges and leading discovery efforts.
- Collaborate extensively within the LINQ ERP Product Team and across various business units (including Engineering QA Sales Support Client Success Implementation UX and more) to ensure product success drive successful product releases and foster a robust ecosystem.
- Stay informed regarding the competitive landscape identifying opportunities for differentiation to shape product strategy.
- Serve as an internal subjectmatter expert on the product documenting feature functionality and supporting internal stakeholder inquiries as needed.
What Youll Be Doing:
- Manages the product lifecycle from conception through release and beyond ensuring a timely rollout.
- Identifies and documents risks such as delays roadblocks and deviations from original plan.
- Assists leadership in assessing market demand for new products and concepts; develops refines and executes the product roadmap; supporting company goals with a focus on the needs of the client and consumer.
- Coordinates and communicates with stakeholders and multiple crossfunctional teams throughout the development process.
- Assists in user acceptance testing and sign off for release of assigned products.
- Responsible for integrating usability studies user research and market analysis into product requirements ensuring products satisfy customer needs.
- Reviews analyzes and evaluates business systems and client/ user needs.
- Writes detailed descriptions of user needs product functions business user cases and user interface specifications.
- Stays abreast of the competitive landscape and complete competitive analysis; provides ideas and suggestions for new products services technologies and processes.
- Serves as a subject matter expert and supports existing products.
- Customarily and regularly designs and facilitates requirements and elicitation workshops and similar requirements discovery sessions.
- Evaluates the impact of internal and external changes to process and projects.
- Designs and develops effective use cases and user surveys questionnaires scenarios and stories.
- Designs simple protypes storyboards and screen mockups.
- Attends conferences as needed.
- Performs other related duties as assigned.
What We Are Looking For:
We are looking for an experienced Product Manager who has successfully led large complex products particularly in highly regulated industries. The ideal candidate is skilled at managing the teams daily initiatives ensuring scrum ceremonies are effectively executed and translating business needs into welldefined requirements. They also maintaining a strong pulse on the market competitive landscape and industry trends to inform our longterm product strategy develop well planned roadmaps and drive alignment through welldefines OKRs.
What Will Make You Stand Out:
Education/Certification:
- Bachelors degree in business Information Systems or a combination of education and work experience in a related field.
Job Knowledge/Minimum Work Experience
- 25 years product management experience with complex business applications; financial human resources / payroll or highly regulated industries. EdTech preferred.
- Experience managing web applications and complex backoffice systems.
- Strong knowledge of the product management life cycle process and ability to communicate with internal and external stakeholders.
- Experience in diagramming and modeling during requirements gathering sessions using techniques such as activity diagramming use cases and flowcharts.
- Ability to gather business requirements and develop appropriate technology and business solutions: experience using hard data and metrics to back up assumptions and develop business cases.
- Experience creating and managing product roadmaps including effectively communicating updates changes and strategic shifts to stakeholders.
- Proven experience setting and managing OKRs ensuring alignment between product initiatives and broader business goals.
Flex Your Workspace: Work remote from one of our eligible states across the US or if youre near Austin three days in office a week!
Planning Your Future: Our 401(k) plan comes with a 4 employer match on total earnings (not just your base salary).
Performance Pays Off: Whether its a company bonus or target sales commission your hard work doesnt go unnoticed.
Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need when you need it.
Paid Parental Leave: Take the time you need to welcome your new addition Weve got you covered!
Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
Giving Back: Feel good while doing good 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
Benefits That Have Your Back (And Teeth Too!: Rocksolid medical dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA with contributions from LINQ. Dental perks that even cover braces for the kiddos.
Wellness Perks: Employerpaid ShortTerm Disability Long Term Disability Basic Life and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance employee assistance and even pet insurance options.
Grow With Us: Invest in yourself with professional development opportunities to keep leveling up your skills.
Rewards For Referrals: Got an amazing candidate in your network Send them our way and earn a referral bonus when they join the team!
As a federal contractorand equal employment opportunity employer LINQ adheres to all applicable laws and regulations regarding employment practices ensuring that all qualified individuals receive consideration for employment
based on their qualifications. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy genetic information disability status as a protected veteran or any other protected category under applicable federal state and local law.
To learn more about your rights and protections under federal law please refer to theEEOC Equal Employment Opportunity Posterat the following link: youd like to view a copy of the companysstate or federally required affirmative actionplansor policy statement please email. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes such as solicitation following up on an application or nondisability related technical issues will not receive a response.
Required Experience:
IC
Employment Type
Full Time
