Spa Service Specialist - Part Time
Spa Service Specialist - Part Time
Posted on :
27-04-2025
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1 Vacancy
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Job Description
Description
The Service SpecialistHLP plays an integral role in creating a premium customer service experience while also providing operational support to ensure efficient business practices. The incumbent is responsible for responding to patient and guest inquires actively promoting HLP and Rejuvenate services and products scheduling appointments patient/guest check in and out payment transactions desk functions and supporting the patient care providers with pre/during/post service tasks. As an ambassador for the Healthy Living program and Rejuvenate Spa the Service Specialist is responsible for understanding and promoting the Healthy Living Program and Rejuvenate Spa philosophy and assisting patients and guests with establishing an ongoing relationship with May Clinic.
Qualifications
Two year postsecondary education is preferred with two years experience in customer service or sales in health and wellness healthcare services or service industry. Knowledge of computers and technical office equipment is required. Experience with patient scheduling registration systems and customer relations management systems is highly desirable. Must be able to work independently be goal directed and have strong organizational skills. Successfully cope with varied levels of workload and multiple tasks. Demonstrates productive energy and positive ability to promote a product service or offering effectively. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon the public relations of the institution.
The Service SpecialistHLP plays an integral role in creating a premium customer service experience while also providing operational support to ensure efficient business practices. The incumbent is responsible for responding to patient and guest inquires actively promoting HLP and Rejuvenate services and products scheduling appointments patient/guest check in and out payment transactions desk functions and supporting the patient care providers with pre/during/post service tasks. As an ambassador for the Healthy Living program and Rejuvenate Spa the Service Specialist is responsible for understanding and promoting the Healthy Living Program and Rejuvenate Spa philosophy and assisting patients and guests with establishing an ongoing relationship with May Clinic.
Qualifications
Two year postsecondary education is preferred with two years experience in customer service or sales in health and wellness healthcare services or service industry. Knowledge of computers and technical office equipment is required. Experience with patient scheduling registration systems and customer relations management systems is highly desirable. Must be able to work independently be goal directed and have strong organizational skills. Successfully cope with varied levels of workload and multiple tasks. Demonstrates productive energy and positive ability to promote a product service or offering effectively. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon the public relations of the institution.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Department / Functional Area
Key Skills
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