Office Coordinator
Office Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Salary Range: $19.00 $22.00/hour
Job Summary
The Office Coordinator Ward 8 Hub will oversee the front desk and reception area serving as the first point of contact for guests and community members. Responsibilities include greeting visitors answering calls managing supply inventory inputting client data into spreadsheets and Apricot providing navigation assistance and maintaining the office space.
Based in a shared office at the Washington Highlands location in Southeast DC 400 Atlantic Street SE DC) this role is integral to supporting a public housing community in need of vital resources and assistance. If youre seeking a unique opportunity to make a meaningful impact through community resource coordination and support this position is for you!
Essential functionsprimary responsibilities:
- Greeting and welcoming all visitors clients and guests.
- Interact with clients donors volunteers partners and other community members in
person and via telephone.
- Direct calls and inquiries to staff as appropriate.
- Checks voicemails to ensure timely response to clients.
- Assist clients in completing intake documents.
- Assist clients with community resources.
- Assist clients with market bags clothing toiletries etc.
- Oversee the center community members and participants in the space when other staff are conducting programs or appointments.
- Manage supplies and inventory.
- Ensure the lobby area and community room is clean and presentable for guests.
- Assist with setup and breakdown of activities and events.
- Maintain and replenish intake book supplies.
- Input all visitor data into spreadsheets and Apricot for reporting purposes.
Required Skills /Abilities
- Ability to function in a fast paced and challenging environment.
- Ability to establish boundaries for inquiries regarding services we do not oer and to direct to appropriate resources.
- Excellent interpersonal and customer service skills.
- Ability to use emotional intelligence to deescalate and support those in crisis.
- Strong verbal communication skills.
- Good organizational skills and attention to detail.
- Ability to prioritize tasks.
- Ability to work in a team environment.
- Ability to be exible in changing situations and to best meet needs.
Work environment
The Oce Coordinator Ward 8 Hub will work in a shared oce space in a public housing setting located in our Washington Highlands site located at 400 Atlantic Street SE.
Physical demands
- Prolonged periods of sitting and talking on the phone.
- Prolonged periods of sitting at a desk and working on a computer inputting data.
- Prolonged periods of talking with clients and partners.
- Must be able to lift up to 30 pounds at times.
Supervisory Responsibilities
None
Travel required Local travel may be required to assist with off site events.
Required education and experience
- High school diploma or equivalent.
- One or more years of experience in an oce setting.
- One or more years of experience working in customer service.
Preferred education and experience
- Experience working with individuals and families living in poverty.
- Experience working in a community setting.
Required Trainings
The Office Coordinator may be required to participate in professional development training as determined by their supervisor.
Additional eligibility requirements:
Work authorization/security clearance requirements
- Must be authorized to work in the United States
Other duties
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Benefits
- Dental Insurance
- Health Insurance
- Health Savings Account
- Life Insurance
- Paid Parental Leave
- Tuition Reimbursement
- Shortterm Disability
- Vision Insurance
Affirmative Action/EEO Statement
A Wider Circle is committed to having a team that is diverse and ensuring that all qualified applicants will receive consideration without regard to race color gender (including gender identity or expression) religion national origin sexual orientation disability age veteran status or other nonmerit factors. We are proud to be an equal opportunity employer.
To apply please submit a resume to Experience:
IC
Employment Type
Full-Time
