Sr Program Mgr III Ops Tech Solutions OTS
Sr Program Mgr III Ops Tech Solutions OTS
Posted on :
27-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-04-2025
Job Description
At Amazon our mission is to be the most customercentric company on Earth. To get there we need exceptionally talented bright and driven people.
Operations Technology Solutions organization (OTS) with an unparalleled scope is part of the Amazons WW Operations & Robotics team. We design deploy and support IT infrastructure devices and Services across Amazons Global Fulfillment Centers Transportation (Middle Mile Last Mile & Logistics) and Specialty Customer Solutions (Amazon Fresh Prime Now Lockers Pantry Campus and Prime Air).
Our customers range from Amazon lockers to Amazons Air Hubs. OTS team is looking for a driven Program Manager to join our org. You will take the lead on our crossvertical operating plan strategy and craft key business review documents (OP1 OP2 QBRs MBRs). We need you to develop and manage our organizations metrics roadmap pushing for ongoing improvements.
Your mission includes streamlining our metrics processes for greater efficiency. Above all you will be responsible for delivering on our teams goals.
If youre ready to drive results and thrive in a fastpaced environment we want to hear from you.
Key job responsibilities
Understand significant business programs establish comprehensive metrics to measure OTS program impact and explain reasons behind business decisions
Partner with internal business verticals to determine program progress and milestones using a metric and analytics approach
Regularly review program metrics proactively seek opportunities to drive mindful metrics improvements and discuss with stakeholders across the organization to drive outcomes
Write effective narratives on programs program updates and reviews and present them effectively to stakeholders management and leadership
Effectively communicate complex analytical findings to both technical and nontechnical audiences including senior management and other stakeholders
Drive crossfunctional feedback mechanisms to conduct program and metric reviews with key partners and stakeholders across the organization
Identify and implement process improvements to enhance the efficiency and effectiveness of operations
This role may include 15 travel domestic and international dependent upon business need
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular fulltime employees include:
Medical Dental and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
Bachelors degree
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
5 years of experience working cross functionally with tech and nontech teams
Proven ability to manage projects budgets and timelines effectively
Excellent written and verbal communication skills with the ability to present complex information clearly and concisely
Experience in analyzing business programs using data analytics techniques and metrics
Experience in business writing documenting and communicating business updates to senior leadership
Experience in complex problem solving and working in a tight schedule environment
Masters degree in Business Administration Operations or related field
Experience implementing programs that delivered measurable operational improvements
Highly analytical and detailoriented you possess a strong business sense
Knowledge of Agile/Lean methodologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Operations Technology Solutions organization (OTS) with an unparalleled scope is part of the Amazons WW Operations & Robotics team. We design deploy and support IT infrastructure devices and Services across Amazons Global Fulfillment Centers Transportation (Middle Mile Last Mile & Logistics) and Specialty Customer Solutions (Amazon Fresh Prime Now Lockers Pantry Campus and Prime Air).
Our customers range from Amazon lockers to Amazons Air Hubs. OTS team is looking for a driven Program Manager to join our org. You will take the lead on our crossvertical operating plan strategy and craft key business review documents (OP1 OP2 QBRs MBRs). We need you to develop and manage our organizations metrics roadmap pushing for ongoing improvements.
Your mission includes streamlining our metrics processes for greater efficiency. Above all you will be responsible for delivering on our teams goals.
If youre ready to drive results and thrive in a fastpaced environment we want to hear from you.
Key job responsibilities
Understand significant business programs establish comprehensive metrics to measure OTS program impact and explain reasons behind business decisions
Partner with internal business verticals to determine program progress and milestones using a metric and analytics approach
Regularly review program metrics proactively seek opportunities to drive mindful metrics improvements and discuss with stakeholders across the organization to drive outcomes
Write effective narratives on programs program updates and reviews and present them effectively to stakeholders management and leadership
Effectively communicate complex analytical findings to both technical and nontechnical audiences including senior management and other stakeholders
Drive crossfunctional feedback mechanisms to conduct program and metric reviews with key partners and stakeholders across the organization
Identify and implement process improvements to enhance the efficiency and effectiveness of operations
This role may include 15 travel domestic and international dependent upon business need
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular fulltime employees include:
Medical Dental and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
Bachelors degree
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
5 years of experience working cross functionally with tech and nontech teams
Proven ability to manage projects budgets and timelines effectively
Excellent written and verbal communication skills with the ability to present complex information clearly and concisely
Experience in analyzing business programs using data analytics techniques and metrics
Experience in business writing documenting and communicating business updates to senior leadership
Experience in complex problem solving and working in a tight schedule environment
Masters degree in Business Administration Operations or related field
Experience implementing programs that delivered measurable operational improvements
Highly analytical and detailoriented you possess a strong business sense
Knowledge of Agile/Lean methodologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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