The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform of the Belk direction within their store.
Sales Responsible for:
- Meeting or exceeding personal sales per hour goals
- Being a role model and demonstrating excellent selling skills and customer service
- Executing successful promotions and special events/presells/GWPs
- Driving sales through customer clienteling
- Work with store management to optimize business to business
- Achieving assigned $ line goal
- Identifying and reducing shrinkage in area
Customer Service Responsible for:
- Meeting or exceeding SPH goal
- Meeting or exceeding credit application goals
- Thanking each customer by name following a purchase
- Handling each transaction efficiently and accurately
- Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
- Building customer clientele base
- Recording and protecting personal identifying customer information
General Responsibilities:
- Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
- Unpacking new merchandise in a timely manner deliveries should be stored in a place that does not obstruct customer access to the department
- Ensuring timely setup including signage for promotional events
- Following procedures for all systems including AIR counts markdowns retickets inventory control and RTVs
- Maintaining Belk and vendor professional dress standards (uniforms) and appearance
- Cooperating with fellow associates and management
- Complying with store policies concerning attendance tardiness and associate handbook
- Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
- Assist with all nonsell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager where appropriate
Minimum Education & Experience:
No education requirement
Experience in retail preferred
Excellent communication skills
Must be able to work a flexible schedule including evenings & weekends due to shift rotation
Physical Requirements:
Ability to use computer keyboard standard telephone and other related business equipment
Hand manipulation to remove sensor tags
Ability to push / pull 100500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise
Stocking requirements can involve reaching above & below shoulder level and lifting 2550 pound boxes
Ability to apply treatment/makeup to customers face
Required Experience:
Unclear Seniority