Programme Support Engineer
Programme Support Engineer
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£ 37693 - 40676
1 Vacancy
Job Description
Circa depending on skills and experience plus standby and overtime payments
Business use of company van
Permanent Full time 37 hours a week
Location: Region Wide Based
Your benefits will include:
Personal private health care
25 days annual leave rising with length of service
Business use of company vanplus access to tools and all uniform and PPE
Competitive pension scheme Anglian Water doublematches your contributions up to 6 18 total)
Bonus scheme
Flexible benefits to support your wellbeing and lifestyle.
A flexible working culture
Life Assurance at eight times your salary
Personal Accident cover up to 5x your salary
Lots of great discounts
Paid time off when youre physically and mentally unwell
An excellent Family Leave package to help you support your family
Embrace the Green Future with Anglian Water
Join us at Anglian Water and dive into a career that makes a real difference. As our Misuse Technical Lead (Programme Support Engineer) focussing on behavioural change related to misuse across Water Recycling you will be at the forefront of our mission to protect and restore our natural environment by supporting our misuse behavioural change programme. This role is not just about doing a job it has a real purpose; its about contributing to a sustainable future. Our natural environment is at the fore front of climate change and its important that we protect it for our Region to flourish and for us to leave a legacy for future generations to enjoy.
What will you be doing
Lead and coordinate misuse investigation activity across a variety of locations in both a planned and reactive manner.
Support a culture of innovative forward thinking positive challenge and support throughout the team to reduce misuse events.
Provide expert support to field resources in techniques/equipment used for the investigation of sewerage systems and assets
Perform regular active management and performance management to ensure safe working practices and quality of service is being delivered within expected timeframes.
Support the communication of the programme by working with our comms team to deliver an effective customer behaviour change programme across our domestic and commercial customers
Utilise a range of systems to monitor track and analyse performance of resource and the programme
Drive a culture of continuous improvement in Health & Safety (H&S) ensuring consistent H&S standards are maintained
What does it take to be successful in this role
Ability to coach and support your team with a focus on preventing & managing misuse events
Ability to lead when actively managing and/or supporting on our field teams on the ground
Understanding of the Water or Water Recycling processes
Proficiency in the Microsoft Office Suite including PowerBi and Excel.
Ability to adapt communication style (both written and verbal) to suit a wide range of internal and external stakeholders
Demonstrate customer service skills and ability to deal with customers in an empathetic and professional manner
Full UK driving licence
You must be able to work within a confined space and at height without restrictions. Due toharness weight limits your maximum weight cannot be in excess of 113 kilograms andyou will be expected to complete relevant occupational health checks
Inclusion at Anglian Water
Inclusion is for everyone and we are an equal opportunity employer which means well consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and were committed to creating an environment where all our colleagues feel they belong.
Closing date: 11/05
#loveeverydrop
Employment Type
Full-Time
