Associate Cybersecurity Advisor

As an Associate Cybersecurity Advisor you will work handinhand with the Cybersecurity Advisor team to help deliver service to our customers all while gaining valuable experience in the field of Information Security in general and Managed Detection and Response (MDR) in particular. You will have the front row seat to observe and learn the everevolving Cyber Threat Landscape and gain much coveted experience by helping Managed Services customers remediate and mitigate against prevalent threats. You will work with our various Managed Services teams to help deliver daytoday tactical reports to our customers help triage alerts with analysts and help address directcustomer needs and assist in Incident Response handling and customer communication.

About the Team

Rapid7s Managed Services deliver world class 24/7/365 threat detection incident response vulnerability management and application security services for our customers. As a member of Rapid7s Cybersecurity Advisor team you are on the frontlines helping clients defend against and respond to todays biggest threats. Our analysts and scanning operation teams keep a constant watch on our customers and provide guidance and strategies to help identify and remediate significant risks. Rapid7 Cybersecurity Advisors are fanatical about security and customer satisfaction and are just as comfortable working in the weeds with engineers as we are briefing a CISO on a recent breach and security strategy.

About the Role
In this role you will:

• Work closely with Cybersecurity Advisors and the operations teams to convey recommendations to Rapid7 customers to improve their overall security posture

• Assist in Incident Response handling and customer communication

• Review and generate highquality accurate and contextual customer deliverables

• Help develop and create Executive Briefings (frequency based on client demand) which will illustrate implementation/operational score threat and/or vulnerability score trending details and may include highlevel action plans

• Demonstrate a deep understanding of the valuedrivers of our products and the ability to help customers navigate and optimize their usage

• Develop and maintain strong longlasting advisory relationships with key stakeholders including technical teams project managers and Clevel executives

• Ensure that Rapid7 Platform technology is functional and coordinate with Rapid7s support team when needed

• Assist in technology deployment and client onboarding processes

• Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap

• Assist Managed Services Leadership with identifying strategies to face the challenge of an everexpanding customer base

• Identify potential risks and challenges in customer relationships and work proactively to address them before they escalate

The skills youll bring include:

• Associates Degree in information Technology or two or more years of related experience

• 23 years of experience in Information Security or related discipline

• Client relationship management experience

• Excellent interpersonal and communication skills

• Understanding of common enterprise technologies

• Industryrelated certifications i.e. A Network Sec Cloud CCSP etc.

• Interest in technology deployment and configuration experience

• Strong interest in security frameworks and concepts

• Exceptional organization and time management abilities

• Understanding of technical concepts and experience advising customers on how to best use and adopt the platform for faster Return on Investment (ROI)

• Problemsolving mentality with the ability to navigate complex situations

We know that the best ideas and solutions come from multidimensional teams. Thats because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact please dont be shy apply today.

About Rapid7

At Rapid7 we are on a mission to create a secure digital world for our customers our industry and our communities. We do this by embracing tenacity passion and collaboration to challenge whats possible and drive extraordinary impact.

Here were building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11000 global customers ahead of whatevers next.

Join us and bring your unique experiences and perspectives to tackle some of the worlds biggest security challenges.

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