Seasonal Ambassador HostConcierge Ocean Club Hotel del Coronado Curio Collection by Hilton
Seasonal Ambassador HostConcierge Ocean Club Hotel del Coronado Curio Collection by Hilton
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Salary Not Disclosed
1 Vacancy
Job Description
What are we looking for
- 1 years of customer service
- 6months of Open table experience
- Full availability to work AM PM Weekend and holidays
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The iconic Hotel del Coronadois looking for aSeasonal Ocean Club Concierge & Membership Ambassador to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion the resort is more stunning than ever.
Located on Coronado Island just minutes from Downtown San Diego this 28acre property was built in 1888 and has over 750 rooms cottages and villas with 65000 square feet of banquet space and 10 food and beverage outlets. This includes 4 restaurants 2 bars a food truck marketplace ice cream shop and inroom dining.
Want to learn more Hotel Website Facebook Instagram Pinterest
Classification:Seasonal Start Date May 15 2025 and ending September 2 2025
Shift: Various must be available to weekdays weekends and holidays.
Pay Rate:The pay rate for this role is $20.76 and is based on applicable and specialized experience and location.
Overview:
Team Members who encompass the role of Ocean Club Concierge & Membership Ambassador take the initiative to deliver a unique and memorable experience by providing a wide range ofservices that makes the transaction feel like a part of an elevated experience for all guests and Members.
What will I be doing
- Gather summarize and provide information to guests about the property and the surrounding area amenities including special events and activities.
- Contact appropriate individual or department (e.g. Bellperson Housekeeping) as necessary to resolve guest call request or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability service safety and wellbeing of guests.
- Follow up with guests to ensure their requests or problems have been met to their satisfaction.
- Receive record and relay messages accurately completely and legibly.
- Respond to special requests from guests with unique needs.
- Communicate VIP arrivals and acknowledge any and all Member/ Owners of the Resort.
- Greet guests and determine the number in their party. Seat guests based on server rotation and cover count and by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc.
- Guide guests through the dining rooms and Buffet providing any needed assistance.
- Maintain cleanliness of work areas throughout the day practicing cleanasyougo procedures. Monitor dining rooms for seating availability service safety and well being of guests.
- All other duties as assigned.
Employment Type
Temp
