Program Assistant
Program Assistant
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USD 52000 - 56000
1 Vacancy
Job Description
Why Join JVS
JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with familysustaining wages. Grounded in core values of racial equity and focused on helping our program participants achieve economic mobility we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors offering high quality jobs.
Building on decades of experience and success JVS is a datadriven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs employer engagement and policy change JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.
The Role
The Program Assistant within the Contract Compliance team in the Program department is integral to ensuring smooth program operations. This role involves logistical coordination document management program supply management program setup administering surveys and event support. The ideal candidate will demonstrate strong organizational skills meticulous attention to detail and effective communication with both internal and external stakeholders.
Scope
Program Logistic Coordination:
- Confirm program schedules with functional teams to ensure alignment.
- Create and maintain program calendars syllabi and program debrief documents.
- Secure and coordinate rental spaces for program activities ensuring appropriate venues for program events and classes.
- Support program staff by entering participant data into JVSs database including enrollments closures training completions educational attainments and followups.
- Conduct Quality Assurance on data entries to ensure accuracy and compliance with organizational standards.
- Collect and maintain confidential participant information related to eligibility and assist in the assessment process.
- Prepare and maintain participant files for program monitoring fiscal audits and ensure they meet compliance with contract requirements.
- Support all aspects of contract management including compliance file management and data tracking.
- Create SharePoint file structures for program documentation.
- Prepare JVS documents in DocuSign and send packets ensuring information is accurately signed.
Program Set up and Support:
- Confirm and reserve Zoom and Google classrooms for program use.
- Prepare orientation materials and set up Google Classroom Teams and LMS user accounts.
- Troubleshoot login issues for participants to ensure smooth access to online resources.
- Order program supplies as needed and fulfill participant resource requests.
- Prepare and maintain program materials to support training and participant activities.
- Administer program surveys to gather feedback and assess participant satisfaction.
- Provide staff support for inhouse and community events such as employer engagement events ensuring successful and participation.
Qualifications
Minimum Qualifications:
- Strong verbal communication skills and clear writing abilities.
- Ability to support a variety of programs and pivot as needed to meet overall agency needs.
- Strong organizational skills with exceptional attention to detail and ability to meet deadlines.
- Works cooperatively with colleagues and participants reaching out across teams to identify helpful resources.
- Demonstrates creative problemsolving skills and knows when to seek help.
- Demonstrated experience providing highvolume administrative support in a dynamic setting.
- Proficiency with Microsoft Office applications and CRM databases
- Experience in direct service or participant support roles.
- Experience coordinating space and scheduling needs on a large scale while reconciling competing space/time requirements.
- Demonstrated experience with Salesforce Microsoft office and Google products.
- Understanding of workforce development work.
What We Offer
- Annual Salary: $52000 $56000
100 covered medical and dental plans for the employee
Accrued sixteen 16 days of Vacation accrued ten 10 days of Paid Sick Leave
Paid federal and Jewish holidays
3 403(b) retirement contribution match and 3 nonelective contribution
Healthcare and Dependent Care FSA
Pet Insurance Discounts
Employee Assistance Program
Professional development opportunities and $500 WorkFromHome stipend
This position is hybrid with the expectation of working in our San Francisco office; JVS does not provide relocation packages
4 Day Work Week
As anEqual Opportunity EmployerJVS is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race color ethnicity religion sex gender gender identity and expression sexual orientation national origin disability age marital status veteran status pregnancy parental status genetic information or characteristics or any other basis prohibited by applicable welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process
Required Experience:
Junior IC
Employment Type
Full-Time
