Amazon Shipping is looking for a Senior Manager Sales Operations to build and lead our WW SWA Sales Operations team. This teams objective is to optimize and enable the sales organization for maximum productivity and revenue generation. Core Sales Ops focus areas include measuring and optimizing the sales funnel through datadriven sales analytics defining and refining shipper cohort targets optimizing tools and systems setting sales targets and enabling target attainment implementing customer activation and retention strategies providing daytoday sales enablement support to the WW Commercial teams and driving crossfunctional alignment across SWA.
Key job responsibilities Strategic Leadership Creates and executes longterm strategic vision for global sales operations Demonstrates ability to translate corporate strategy into operational excellence Track record of driving transformational change across complex organizations Experience building and optimizing sales processes across multiple regions Business & Commercial Acumen Deep understanding of sales methodology and best practices Strong financial acumen and experience managing large P&Ls Datadriven decision making capability Understanding of global market dynamics and regional differences Operational Excellence Proven expertise in sales tools and technology (CRM CPQ etc. Experience with sales forecasting and pipeline management Territory design and optimization experience Knowledge of sales performance metrics and KPIs Process improvement and optimization capabilities People Leadership Track record of building and developing highperforming global teams Crosscultural communication and management experience Change management and organizational development skills Ability to influence senior stakeholders without direct authority Technical Skills Advanced analytics and modeling capabilities Experience with major CRM platforms (Salesforce etc. Understanding of sales automation tools Data visualization and reporting expertise Stakeholder Management Experience partnering with Csuite executives Ability to manage complex matrix relationships Track record of crossfunctional collaboration Strong presentation and communication skills
7 years of team management experience
Experience implementing repeatable processes and driving automation or standardization
Experience defining refining and implementing sales processes procedures and policies or equivalent
Experience presenting to senior leadership
Experience using Salesforce (or other CRM tool) or BI tools
Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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