Salesforce Technical Administrator
Salesforce Technical Administrator
Posted on :
27-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-04-2025
Job Description
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Tuition assistance
- Vision insurance
Welcome to Grayson College. Grayson College is in the heart of Grayson County and provides a vital link for higher education. GC offers small classes for personalized instruction affordable tuition caring professional faculty and the convenience of day evening or online classes. The college serves approximately 5000 students annually. Graysons reputation is highly respected by surrounding universities and industries as an excellent source of quality graduates who bring specialized skilled and muchneeded talents to the workplace.
Salesforce Technical Administrator:
Role:
A Technical System Administrator plays a crucial role in the effective functioning of a Salesforce CRM system focusing on the daytoday configuration customization and maintenance of the platform. Responsibilities include user management data integrity and process automation to ensure optimal system performance and user experience. The administrator collaborates with stakeholders provides user support and stays updated on Salesforce updates and best practices. Additionally this role oversees customization security and performance optimization and setting technical standards to align Salesforce solutions with business objectives.
Salesforce Technical Administrator:
Role:
A Technical System Administrator plays a crucial role in the effective functioning of a Salesforce CRM system focusing on the daytoday configuration customization and maintenance of the platform. Responsibilities include user management data integrity and process automation to ensure optimal system performance and user experience. The administrator collaborates with stakeholders provides user support and stays updated on Salesforce updates and best practices. Additionally this role oversees customization security and performance optimization and setting technical standards to align Salesforce solutions with business objectives.
Benefits:
- Medical Dental Vision Life Short & Longterm disability insurances available
- Medical premiums covered by Grayson College for FT employee only
- Vacation Accrual 2 weeks per year
- Sick Leave Accrual 2 weeks per year
- Personal Leave 2 days for FT employees per year
- Holidays Labor Day Thanksgiving Break Winter Break Martin Luther King Jr. Day Spring Break Memorial Day Juneteenth and Independence Day
- TuitionFT employees their spouse & dependents are eligible for coverage of full Grayson College tuition amount.
Essential Functions & Responsibilities:
- 20 Configure customize and maintain the system to meet the organizations needs.
- 20 Develop and implement automation processes using workflows process builder and flows configure custom objects fields page layouts and record types.
- 20 Create custom reports and dashboards to provide actionable insights for various departments.
- 20 Design and implement custom solutions using Apex Visualforce Lightning Components and other Salesforce technologies.
- 10 Collaborate with business users to define SQL reporting requirements and deliver reports in a timely manner. Develop and maintain SQL queries and reports to extract data from the CRM database.
- 5 Oversee the development and integration of thirdparty applications and tools.
- 5 Conduct performance tuning and optimization of CRM application.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Performance Measurements:
1. Demonstrates the Viking Values of balance clarity gratitude service teamwork and trust.
2. Works as a contributing member of the Information Technology team to resolve technical challenges and provide a high level of service to endusers.
3. Establishes and maintains effective working relationships with college departments.
4. Responds to endusers when problem situations arise; works to find appropriate resolutions in a timely manner.
5. Complies with all federal and state laws and regulations relating to higher education and data security.
6. Maintains a professional work environment and businesslike appearance.
7. Works as scheduled and maintains an acceptable attendance record.
8. Works independently and/or collaboratively to complete assigned projects and meet deadlines.
1. Demonstrates the Viking Values of balance clarity gratitude service teamwork and trust.
2. Works as a contributing member of the Information Technology team to resolve technical challenges and provide a high level of service to endusers.
3. Establishes and maintains effective working relationships with college departments.
4. Responds to endusers when problem situations arise; works to find appropriate resolutions in a timely manner.
5. Complies with all federal and state laws and regulations relating to higher education and data security.
6. Maintains a professional work environment and businesslike appearance.
7. Works as scheduled and maintains an acceptable attendance record.
8. Works independently and/or collaboratively to complete assigned projects and meet deadlines.
Knowledge and Skills:
Experience: Two years to four years of experience with SQL database administration report writing software development SSRS SSIS Visual Studio and . Proficiency in Apex Lightning Components Visualforce and other Salesforce development
tools. Strong understanding of Salesforce data model and architecture. Experience with Salesforce integration and APIbased development.
Knowledge of best practices for security performance and scalability in Salesforce. Experience with implementing Cloud based Salesforce ERP modules. Strong understanding of the SDLC various automation tools developing CI/CD pipelines & designing and implementing Agile work management approach. Knowledge of CRM best practices and data security standards
Education: Bachelors degree in computer science Information Technology or a related field.
Interpersonal Skills: Courtesy tact and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the college for the purposes of giving or obtaining information building relationships or soliciting cooperation e.g. active participation in the community and user groups.
Other Skills: Strong analysis troubleshooting and problemsolving skills ability to step through complex
queries familiar with indexing strategies creating stored procedures creating triggers and
utilizing views. Excellent verbal and written communication skills.
Physical Requirements: The work is typically sedentary. However there may be some walking standing bending carrying of light items driving an automobile etc. No special physical demands are required to do the work.
Work Environment: Hybrid primarily remote. Some inoffice meetings & campus collaboration.
Experience: Two years to four years of experience with SQL database administration report writing software development SSRS SSIS Visual Studio and . Proficiency in Apex Lightning Components Visualforce and other Salesforce development
tools. Strong understanding of Salesforce data model and architecture. Experience with Salesforce integration and APIbased development.
Knowledge of best practices for security performance and scalability in Salesforce. Experience with implementing Cloud based Salesforce ERP modules. Strong understanding of the SDLC various automation tools developing CI/CD pipelines & designing and implementing Agile work management approach. Knowledge of CRM best practices and data security standards
Education: Bachelors degree in computer science Information Technology or a related field.
Interpersonal Skills: Courtesy tact and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the college for the purposes of giving or obtaining information building relationships or soliciting cooperation e.g. active participation in the community and user groups.
Other Skills: Strong analysis troubleshooting and problemsolving skills ability to step through complex
queries familiar with indexing strategies creating stored procedures creating triggers and
utilizing views. Excellent verbal and written communication skills.
Physical Requirements: The work is typically sedentary. However there may be some walking standing bending carrying of light items driving an automobile etc. No special physical demands are required to do the work.
Work Environment: Hybrid primarily remote. Some inoffice meetings & campus collaboration.
**Application is required to be considered for position regardless if resume is submitted.**
This position submission of three professional references. This position is considered a security sensitive position and will require a criminal background check.
GRAYSON COLLEGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY INSTITUTION PROVIDING EDUCATIONAL AND EMPLOYMENT OPPORTUNITIES ON THE BASIS OF MERIT AND WITHOUT DISCRIMINATION ON THE BASIS OF RACE COLOR NATIONAL ORIGIN RELIGION GENDER AGE DISABILITY OR ANY OTHER BASIS PROHIBITED BY LAW.
The employer actively supports the Americans with Disabilities Act and will consider reasonable accommodations. For more information please contact the human resources office ator .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
The employer actively supports the Americans with Disabilities Act and will consider reasonable accommodations. For more information please contact the human resources office ator.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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