Manager Patient Access Services
Manager Patient Access Services
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
Manages operations and services associated with Patient Access Services (PAS) in accordance with organization compliance and regulatory requirements. Accountable for patient management for all preencounter encounter and postencounter needs for planned emergent/urgent and direct patients. Innovates collaborates and supports clinical service lines and is accountable for optimizing revenue cycle as it pertains to patient access. Optimizes integrated revenue cycle services and industry best practices.
Essential Functions
- Plans organizes delegates and controls the operations involving patient access services including scheduling preregistration procedure cost estimation collection and entry of patient insurance and diagnostic service information verification of insurance plans and benefits collection of authorizations for medical services order entry/updating patient payment estimates/collections/posting financial counseling (including screening for charity care development of payment plans referrals to outside services and collections).
- Oversees the initiation and management of patient encounter establishing the correct identification and encounter to support accurate clinical care and revenue/reimbursement. Develops policies and procedures to optimize these services.
- Performs technical analysis and planning regarding system selection modification updates and changes. Collaborates with Information Services (IS) department to achieve optimum performance in achieving departmental goals and objectives.
- Manages the activities of employees who are engaged in 24/7 patient access services. Facilitates the training and continuing education of employees. Provides direction and support to subordinate employees to ensure effectiveness and efficiency. Selects trains develops and evaluates subordinates and initiates personnel actions in accordance with departmental policies and organization philosophy.
- Prepares annual budget for areas of responsibility and performs ongoing monitoring and evaluation of budget throughout the year.
Qualifications
Required
- Bachelors Degree or equivalent
- 5 years of relevant experience including supervising related teams and/or projects
- CRTAt least one Certification from preferred list
Preferred
- Masters Degree
- CRTRevenue Cycle Representative Certified (CRCR) HFMA Healthcare Financial Management Association 180 Days
- CRTHealthcare Financial Professional Certified (CHFP) HFMA Healthcare Financial Management Association 180 Days
- CRTFellow of the Healthcare Financial Management Association (FHFMA) HFMA Healthcare Financial Management Association 180 Days
- CRTInpatient Coding Auditor Certified (CICA) HFMA Healthcare Financial Management Association 180 Days
- CRTSpecialist Accounting & Finance Certified (CSAF) HFMA Healthcare Financial Management Association 180 Days
- CRTSpecialist Business Intelligence Certified (CSBI) HFMA Healthcare Financial Management Association 180 Days
- CRTSpecialist Managed Care Certified (CSMC) HFMA Healthcare Financial Management Association 180 Days
- CRTSpecialist Physician Practice Management Certified (CSPPM) HFMA Healthcare Financial Management Association 180 Days
About Corewell Health
As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our topnotch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
Ondemand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE Corewell Health Place 100 Corewell Drive NW Grand RapidsDepartment Name
Financial CounselingEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
8 a.m. to 5 p.m.Days Worked
Monday to FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for NonCorewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drugfree workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an onsite or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Manager
Employment Type
Full-Time
