Core Lab account manager and product specialist
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Salary Not Disclosed
1 Vacancy
Job Description
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
In an account management role the selected candidate will play a critical role in driving maximum value within our Core Lab accounts; taking full ownership of client retention and account development. Upon joining Roche Dia the Account Manager will adopt key stakeholder relationships with a portfolio of customers and be responsible for identifying upsell opportunities and ensuring targets and satisfaction levels are met
The Opportunity
Responsible for meeting and exceeding sales objectives in targeted account. Must develop customer prospects and create and maintain relationships with decision makers. Contacts/visits existing and potential customers. Work to build and maintain network of colleagues partners and customers to share information and obtain prospects. Additionally position requires to make presentations to potential customers. Must demonstrate indepth knowledge of product line and have a more indepth knowledge of other products and services. Serve as a customer advocate internally while effectively collaborating with internal crossfunctional teams including operations sales logistics and finance
Normally receives little instruction on daytoday work general instructions on new assignments.
This is a field based role.
You will beresponsible for the sales strategy development and achievement of the desired revenue customer satisfaction retention and acquisitiongoalsforClinicalChemistry and Immunoassay instruments Modular Preanalytics Automationand Middleware Solutions within assigned territory.
Utilize competitive customer and product knowledge to establish competitive barriers to market penetration by positioning Roche Professional Diagnostics solutions.
Assist customers in achieving defined business/technical and personal goals. These responsibilities will include pre & post analysis review.
Deliver tailored presentations specific to customer needs incorporating the outcome data from the various process analysis.
Conduct system demonstrations & presentations where applicable; Road Shows etc.
Contacts new and existing customers to meet and exceed sales objectives in targeted accounts by developing new business growing existing business maintaining customer relationships and troubleshooting customer problems.
This includes identifying and developing strategic account plans developing and delivering the differentiating message and quantifiable economic value for products and services selling the primary differentiation of Roche products overcoming and managing objections and negotiating to obtain sales.Generates demand and maximizes product awareness by working with and providing education and information to customers.
Who you are:
Bachelors Degree in Science Applied Science or business management in healthcare.
At least 4 years of diagnostics experience preferably in the Core Lab segment.
Strong relationship building skills.
Biochemistry lab dynamics experience.
Highly desirable Project Management Skills with the ability to problem solve and drive outcomes interdepartmentally for the customer.
Excellent verbal and written communication skills.
Strong presentation skills with value based selling confidence.
Outstanding computerbased skills.
Able to work with minimal supervision.
May be required to be available for standby work (after hours) occasionally.
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver lifechanging healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
Manager
Employment Type
Full-Time
