At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
SecOps Manager
Why We Have This Role
In todays rapidly evolving threat landscape proactive defense is essential. The Manager of Security Operations & Strategy is a pivotal leader responsible for safeguarding our systems data and operations. This role is vital to maintaining customer trust and ensuring the integrity of our operationshelping us deliver exceptional service.
How Youll Find Success
- Strategic Visionary: You possess an indepth understanding of the cybersecurity threat landscape and proactively identify emerging risks. You shape the Security Operations strategy ensuring alignment with the organizations overall goals.
- Technical Innovator: You drive continuous improvement by evaluating and implementing cuttingedge security tools techniques and automation. Your relentless pursuit of innovation keeps us ahead of evolving threats.
- Collaborative Leader: You build strong crossfunctional partnerships championing security across the organization. You foster a collaborative environment where teams work seamlessly to achieve a strong security posture.
- Resilient and Adaptive: You thrive in a dynamic environment effectively managing complex security projects and leading teams through change. Your ability to adapt and problemsolve makes you a key asset during challenging situations.
How Youll Grow
- Shape Industry Standards: Participate in leading security conferences thought leadership initiatives and industry working groups to shape the future of cybersecurity practices.
- Executive Presence: Gain direct exposure to executivelevel decisionmaking refining your strategic communication and influencing skills.
- Expand Your Leadership Toolkit: Lead a team of skilled security professionals providing you with ample opportunities to enhance your mentorship coaching and talent development abilities.
- Complex ProblemSolving: Tackle highimpact security challenges that will push your critical thinking analysis and strategybuilding skills.
Things Youll Do
- Drive Security Innovation: Research evaluate and implement advanced security technologies for intrusion detection threat hunting incident response and automation.
- Manage Complex Security Operations: Oversee daily operations of security teams involved in network monitoring threat detection analysis incident response and threat intelligence.
- Lead Incident Response: Own significant security incidents guiding crossfunctional teams through investigation containment and remediation.
- Shape Security Strategy: Develop a robust Security Operations strategy aligned with our risk appetite and business objectives.
- Manage Security Projects: Ensure timely onbudget delivery of security initiatives while mitigating risks and promoting adaptability.
- Develop a HighPerforming Team: Build and mentor a diverse group of security experts promoting knowledgesharing continuous learning and professional growth.
What Were Looking For On Your Resume
While we value the wealth of experience we put more emphasis on your capability and the outcomes youve produced. For this role these elements are particularly important:
- Proven Leadership Experience: 10 years in security operations management roles with a record of driving innovation and managing teams.
- Technical Expertise: Deep understanding of intrusion detection threat hunting incident response and security automation techniques.
- Strategic Mindset: Ability to turn security threats into effective strategies aligning initiatives with business goals and risk tolerance.
- Engineering and Automation Focus: Passion for optimizing SOC processes through automation; experience with scripting and programming languages (Python PowerShell etc. is highly valued.
- Communication & Collaboration Skills: Strong ability to work with crossfunctional teams stakeholders and external partners.
Remember its not about how many years youve worked; its about what youve achieved during that time that counts.
What You Should Know About This Team
- Innovation at Our Core: Our Security Operations team embraces change and thrives on solving complex challenges. We value experimentation continuous learning and push the boundaries of conventional security practices.
- Collaborative Environment: We believe in the power of teamwork and foster open communication across the team and the wider organization. Your ideas will be heard and your collaboration will be essential.
- DataDriven Approach: We rely on datadriven insights to inform our security strategies measure effectiveness and continuously improve our posture.
- Growth Mindset: We are committed to your professional development. Youll have opportunities to expand your expertise contribute to highvisibility projects and advance your career in cybersecurity.
- Joining our team means stepping into a role thats vital challenging and deeply linked to Qualtrics aim of reshaping industries by harnessing the power of Experience Management and AI.
Our Teams Favorite Perks and Benefits
- Annual Leave: 20 or 26 annual leave days per annum plus an additional day for each year of service (to a max of 5.
- Private Medical Insurance Luxmed health & dental cover for you and your dependants.
- Commuter Assistance Up to the value of 80 PLN net a month for public transport.
- Savings Plan Two company saving plans provided by Nationale Nederlanden: Employee Capital Plan (PPK) & Employee Saving Plan (PPO).
- QED PROGRAM Qualtrics Engineer Development (QED) program: support engineering learning activities up to 10 of engineering work time each quarter.
- Wellness Up to the value of 800PLN gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform Twic.
- A choice of Multispot cards available.
- Our employee assistance program with Unum provides counselling and wellbeing support to all employees.
- Experience bonus 7000 PLN gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Group Life & Income Protection Insurance.
- Glasses/Contact lenses Reimbursement.
- Free breakfasts lunches snacks and drinks for everyone in the office.
- Taxdeductible expenses (up to 75 depending on role).
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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Required Experience:
Manager