WaterFire Mitigation Technician

• 401(k)
• Dental insurance
• Vision insurance

• Retrieves work orders checks route for travel ensures appropriate equipment and supplies are loaded on truck needed for job arrives to work site.
• Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
• Completes assigned jobs according to company processes while maintaining quality control on each job
• Performs water damage repair to include water extraction packout of contents removing/disposing of nonsalvageable materials light construction and demolition as directed by supervisor
• Ensures equipment supplies vehicles and products are properly handled. Reports any equipment malfunction and or damage to supervisor
• Inspects jobs after completion and obtains customer signatures for approval purposes and requests payments when necessary
• Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
• Responsible for making daily adjustments to the drying plan based on meter readings
• Inspects jobs after completion and obtains customer signatures for approval purposes and requests payments when necessary
• Resolves issues with customers communicates customer issues daily job activities with supervisor and key company staff
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

• High school graduate or equivalent
• Experience in the restoration or construction industry not required but preferred
• Valid Drivers License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Experience with using mobile software to enter data
• Can read and follow product label usage instructions
• Reports to work on time in a clean complete uniform
• Must be able to prioritize activities and meet deadlines
• Certifications are not required but preferred:
  • WTR Water Damage Restoration Technician
  • ASD Applied Structural Drying Technician

• Move up to 70 pounds often by lifting carrying pushing pulling or otherwise repositioning objects.
• Stand and walk for extended periods of time. Lifting squatting crawling and crouching is required.
• Express or exchange ideas with others quickly receive and act on detailed information given.
• For safety reasons respirators which are used in certain situations must be able to seal to your face
• Use visual acuity to perform detailoriented activities
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people worldclass customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The ServiceMaster Company LLC.