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The Registration Representative may be responsible for the accurate checkin/admissions of incoming patients in the hospital setting as well ED setting. This includes the verification of patient demographic information collection of insurance data the identification and/or creation of appropriate accounts and the collection of indicated copayments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work units performance expectations.
High School Diploma or GED required. Two or more years of relevant experience required OR Bachelors degree required. Ability to read and communicate effectively. Basic computer/keyboarding skills intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk appointment or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience using an Epic RC/EMR system is preferred.
Full-Time