Supervisor Metrology Service Team
Supervisor Metrology Service Team
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$ 82000 - 130000
1 Vacancy
Job Description
Help us change lives
At Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purposedriven career an inclusive culture and robust benefits to support your life while youre working to help others.
Position Overview
The Supervisor Metrology will supervise lead train and assist the Metrology team. This individual is the troubleshooting point person for equipment related escalated issues. The Supervisor Metrology is expected to spend at least twenty percent of their time performing equipment preventative maintenance calibration and repairs in the lab on custom complex and offtheshelf laboratory instrumentation.
Essential Duties
include but are not limited to the following:
- Act as the primary source of contact for the Metrology team; oversee daytoday service of equipment.
- Ensure ample employee coverage for daytoday workload needs to ensure ontime ; recommend approval or rejection of requested time off.
- Perform calibration preventative maintenance or repairs on custom complex and offtheshelf laboratory instrumentation.
- Provide timely and transparent communication to leadership; including establishment of effective metrics for management review.
- Review update and develop SOPs workflows and training programs.
- Keep all documentation uptodate to meet the Quality Management System and regulatory requirements.
- Partner with the Validation and Quality Engineering groups to develop and execute equipment qualifications.
- Work closely with the Technical Service team to provide service requirements and potential operational improvements.
- Coordinate training of new employees.
- Escalate service concerns as appropriate.
- Monitor and respond to incoming support requests by cross functional teams or other communication that requires Metrology.
- Promote customer satisfaction through problem solving clear and effective communication professional appearance and efficient repair/maintenance activities.
- Track all service activities utilizing system(s) developed in accordance with service policies and procedures.
- Ensure all service documentation is complete timely and accurate following Good Documentation Practices (GDP).
- Maintain and continuously develop personal knowledge and expertise related to the service of complex laboratory equipment.
- Manage budgets.
- Work with the Manager to establish clear service level expectations monitor performance and provide timely and active communication to vendors.
- Lead the team in continuous improvement projects and support other areas needs dependent on demand.
- Supervise staff; including but not limited to organize and prioritize work write/conduct performance reviews train/develop and manage work performance.
- Communicategoals so employees understand them and their role in achieving them.
- Motivateandinspireemployees to do their best work through coaching.
- Maintainmorale and support employee engagement initiatives.
- Ability to communicate ideas opinions and arguments in a proactive and professional manner.
- Excellent verbal and written English communication skills.
- Ability to interact coordinate and communicate effectively with internal and external customers.
- Excellent organizational and time management skills.
- Strong attention to detail.
- Strong problemsolving and leadership skills.
- Ability to keep records in accordance with GMP requirements.
- Ability to work effectively in team situations as well as independently.
- Adaptable open to change and ability to work in ambiguous situations and respond to new information and unexpected circumstances.
- Support and comply with the companys Quality Management System policies and procedures.
- Uphold company mission and values through accountability innovation integrity quality and teamwork.
- Regular and reliable attendance.
- Ability to work designated schedule.
- Ability to work nights and/or weekends as needed.
- Ability to lift up to 50 pounds for approximately 10 of a typical working day.
- Ability to work on a mobile device tablet or in front of a computer screen and/or perform typing for approximately 50 of a typical working day.
- Ability to operate laboratory instruments and equipment for approximately 50 or a typical working day.
- Occasional work around hazardous materials.
- Ability to comply with any applicable personal protective equipment requirements.
- Repetitive movement of hands and fingers while working with computers or instruments.
- Continuous eye/hand coordination close vision color vision depth perception and ability to adjust focus.
- Ability and means to travel between Madison locations.
- Ability to travel 5 of working time away from work location may include overnight/weekend travel.
Minimum Qualifications
- Bachelors degree in Technology Electronics Mechanical Engineering Computer Science or related field; or High School Degree/General Education Diploma (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelors degree.
- 3 years of experience in an instrument service industry.
- 1 years of experience in equipment calibration metrology or testing laboratory that performed a variety of physical chemical or other quantitative analyses.
- 1 years of experience leading or directing people and/or project teams.
- 1 years of experience working within a regulated environment.
- Demonstrated ability to perform instrument installations and qualifications per service policy and/or manufacturing recommendation.
- Authorization to work in the United States without sponsorship.
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Preferred Qualifications
- Handson experience with equipment qualification.
- Experience in biotech manufacturing preferably in a GMP and/or ISO 13485 environment.
- Knowledge of ISO 17025:2005 and 21 CRF Part 820 requirements in regard to inspection measuring and test equipment.
- Familiarity with equipment service management software.
Salary Range:
$82000.00 $130000.00The annual base salary shown is for this position located in US CA San Diego on a fulltime basis. In addition this position is bonus eligible and is eligible to be considered for company stock at hire and on an annual basis.
Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation holidays volunteering and personal time) paid leave for parents and caregivers a retirement savings plan wellness support and health benefits including medical prescription drug dental and vision coverage. Learn more about our benefits.
Our success relies on the experiences and perspectives of a diverse team and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation please contact us here.
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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age color creed disability gender identity national origin protected veteran status race religion sex sexual orientation and any other status protected by applicable local state or federal law. Any applicant or employee may request to view applicable portions of the companys affirmative action program.
To view the Right to Work EVerify Employer and Pay Transparency notices and Federal Federal Contractor and State employment law posters visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.
Required Experience:
Manager
Employment Type
Full-Time
