Banking Center Manager 1

• GED or High School diploma
• 3 years of experience in a branch management or leadership role in banking or financial services
• 3 years of experience in business development including performing outside sales calls to drive branch sales
• Experience identifying clients needs and acting upon opportunities to offer suitable Bank products and services
• Background in financial institution operating policies and procedures and state and federal banking regulations
• Excellent written verbal and interpersonal communication skills
• Must be able to achieve SAFE Mortgage Licensing Act/NMLS
• Ability to work effectively with internal business partners to grow enhance and crosssell the Banks portfolio of products and services
• Actively participate in community organizations and bank events
• Must be able to achieve sales/marketing financial goals as set forth by management
• Must be able to travel to other locations as needed
• Ability to lift 25lbs
• Experience with Microsoft Suite including Outlook Teams Excel PowerPoint and Word

• Bachelors degree in a related business field. Four years of equivalent retail banking experience can be substituted for the degree
• Experience with management functions to include but not limited to interviewing hiring coaching scheduling managing attendance promoting career development and conducting performance evaluations

• Lead and motivate a retail banking team to achieve exceptional customer service and sales performance
• Conduct business development activities in the market through proactive sales calls and networking to meet or exceed all consumer and business loans deposits and fee income goals
• Enhance existing client relationships develop centers of influence and new clients by cross selling bank products and services
• Exemplify high standards in terms of work ethic attendance compliance with banking regulations and following policies and procedures
• Clearly communicate performance expectations to retail banking team set and convey individual and team goals conduct regular oneonone and team meetings and provide ongoing performance coaching to achieve overall bank goals
• Management responsibilities include interviewing hiring and coaching team members as well as scheduling monitoring/approving timesheets managing attendance and overtime recommending merit increases promoting career development addressing employee performance issues and conducting performance evaluations
• Communicate and followup with team members to ensure the clear understanding of job responsibilities and communicate all changes to bank products services policies and procedures and regulatory banking requirements
• Assist with teller duties opening new accounts and processing loan applications as necessary to maintain efficient customer service standards
• Involvement in the local market/community through civic organizations community groups and industry related organizations
• Establish and enhance the Banks presence in the local community by participating in networking events
• Maintain branch appearance standards and maintain a professional businesslike and respectful atmosphere within the branch
• Stay abreast of and enforces security policies and procedures
• Address customer complaints issues or errors and recommend corrective actions
• Consistently exemplifies our Core Values of Integrity Community Dependability Excellence Longevity and Accountability
• Complies with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability
• Performs other duties as appointed by management
• Physical Requirements: primarily sitting with some standing walking lifting and bending

Fidelity Bank is an Equal Opportunity and Affirmative Action Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity gender expression national origin disability protected veteran status pregnancyrelated decisions or a persons relationship or association with a protected veteran including spouses and other family members. Fidelity promotes a drug free workplace.

If you require an accommodation to submit your application for an open position please send an email request to or call. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.

For assistance or questions regarding the recruitment process please email .

This position is located in Baton Rouge LA 70810.