Service Manager - Audi Flatirons
Service Manager - Audi Flatirons
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$ 97450 - 141300
1 Vacancy
Job Description
Holman is a familyowned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Audi Flatirons is looking for a dynamic Service Manager to join their team!
The Service Manager is responsible for the performance of our service business while creating an inviting atmosphere for our customers and employees. In this role the Service Manager will plan train lead and monitor the performance of service staff. You will work hand in hand with the General Manager to promote 100 customer satisfaction and revenue growth in line with targeted business and financial objectives.
As a Service Manager you will be responsible for the following:
Set a clear vision and goals for the Service Department to achieve targeted performance
Coach develop engage and motivate the team to achieve key goals and performance expectations
Attract develop and retain the very best talent for the Service Department
Creating an exceptional customer experience to drive customer loyalty
Analyze the business to determine shortfalls and develop action plans to improve performance
Drive the business through a highlevel of involvement in the daytoday operations
Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
Listen to client complaints and assist in addressing their issues and resolving challenges
Follow up with customers to obtain feedback and ensure they are satisfied with received service
What you need to be successful:
3 to 4 years of experience running an automotive service department is required
Highline experience strongly preferred
People oriented earn customers and employees loyalty with a positive and energetic personality
Ability to build strong teams and lead by example
Desire to recruit coach train and mentor service staff to exceed their goals
Selfmotivated enthusiastic presence in a team environment
Strong written and verbal communications skills
Benefits:
Highly Competitive Compensation Plan
Health Dental Vision Life and Disability Insurance
Paid Timeoff
Employee vehicle purchase program
Career advancement opportunities
Target Compensation: $15500 $170000
#LISS3
At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.
At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to fulltime employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays Bereavement and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Benefits:
Regular FullTime
We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury duty. In addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or PartTime
In geographic areas with statutory paid sick leave parttime and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Pay:
We offer competitive wages that are commensurate with jobrelated skills experience relevant education or training and geographic location starting in the range of $97450.00 $141300.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
If you are a person with a disability needing assistance with the application process please contact
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Manager
Employment Type
Full-Time
