Network Operations Center Engineer
Network Operations Center Engineer
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Job Description
This is a hybrid role fulltime in Plano Texas.
Position Summary
Network Operations Center Engineer
Imperva is seeking a collaborative and diligent person with a passion for infrastructure to work as a Network Operations Center (NOC) Engineer within our global Network Operations Center (NOC). The NOC is a 24x7x365 followthesun monitoring and response team that is responsible for the overall health and operational success of our cloud infrastructure. This function plays a key role in our commitment towards customer success.
As a NOC Engineer you are expected to have networking and operational knowledge that will enable you to respond and remediate alerts from network equipment and related systems across our global datacenters. You will work daytime hours including weekend and holiday shift rotations in our Plano TX office responding in realtime to alerts and events and taking active part in incident management. At times you will also participate in projects with direct impact on the reliability and performance of the Imperva network.
Special Position Requirements
Schedule: Please indicate the core work hours required for this position e.g. First Shift 7AM3PM Monday through Friday; Core Business Hours MondayFriday etc. The role usually works one weekend day so its SunThurs or Tues Sat.
Key Areas of Responsibility
Actively engage in incident response: triage and remediation
Follow standard operating procedures while recommending improvements as a result of experience and observations
Point of escalation for critical customer issues
Contribute to improving Impervas global network performance and stability
Building and maintaining knowledge as you develop expertise
Training and mentoring of new NOC engineers
Assist on long term projects and operational issues as needed
Analyze operational data to produce reports and insights on network performance
Willingness to grow in knowledge and span of responsibility
Basic Qualifications
Networking certifications: such as CCNA JNCIA etc.
Working knowledge of Internetworking (BGP)
Excellent knowledge of TCP/IP fundamentals HTTP/S and DNS
Basic knowledge of Linux and scripting languages
A strong team player who is accountable towards business urgency
Ability to stay organized in a multitasking environment
Selfstarter personality
Enduser experience with various monitoring tools/systems (Zabbix Grafana ELK Pingdom etc.
The anticipated TTC range target assignment for this role is $80000 Annual.The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.
If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community! can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.
Why Join Us
Say HI and learn more about working at Thalesclick here
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This position will require successfully completing a postoffer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified consistent with federal law state law and local ordinances.Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer including disability/veterans.
If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .
The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.
(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)
Thales provides an extensive benefits program for all fulltime employees working 30 or more hours per week and their eligible dependents including the following:
Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance
Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period
Company paid holidays and Paid Time Off
Company provided Life Insurance AD&D Disability Employee Assistance Plan and Wellbeing Program
Employment Type
Full-Time
