Data Center Engineer - Memphis TN

What success looks like in this role:

• Install configure maintain and decommission Dell PowerEdge servers with a focus on optimal performance and uptime.

• Manage and configure RAID arrays to meet system requirements and performance objectives; troubleshoot RAID issues using Dell OpenManage or other tools.

• Handle and install hardware components in strict adherence to ESD (Electrostatic Discharge) safety protocols to protect sensitive equipment.

• Respond to and manage TSRs (Technical Support Requests) including coordination with Dell EMC support for diagnostics RMAs and onsite services.

• Perform firmware updates BIOS configurations and hardware diagnostics using Dell iDRAC Lifecycle Controller and OpenManage Enterprise.

• Implement and maintain server health monitoring and alerting; perform preventive maintenance and capacity planning.

• Follow structured cabling standards manage rack layouts and maintain optimal airflow power balancing and physical infrastructure.

• Maintain accurate documentation of server assets configurations procedures and incident reports.

• Participate in a rotating oncall schedule for afterhours support and emergency response.

You will be successful in this role if you have:

You will be successful in this role if you have:

• 25 years of experience working with Dell PowerEdge servers in a data center environment.

• Proficiency in RAID setup and troubleshooting including common levels like RAID 0 1 5 6 10.

• Strong adherence to ESD best practices and safety procedures in hardware handling.

• Experience submitting and managing TSRs with Dell or similar vendors.

• Knowledge of server management tools (iDRAC OpenManage Lifecycle Controller).

• Familiarity with both Linux and Windows Server environments.

• Ability to lift rack and cable heavy equipment (up to 50 lbs).

• Excellent documentation communication and timemanagement skills.

NicetoHave:

• Dell EMC or CompTIA Server certifications.

• Experience with scripting/automation (PowerShell Python Ansible).

• Knowledge of virtualization platforms (VMware HyperV).

• Familiarity with DCIM tools and environmental monitoring systems.

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This role may require access to exportcontrolled commodities and technology. Therefore to conform to U.S. export control regulations applicant should be eligible for any required authorizations from the U.S. Government.

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