Titile: Sr Salesforce Consultant
Clearance Required: TSSCI
Location: Washington DC Area (Need to be able to be onsite 3 days a week) or willing to relocate
Duration: Long Term
Mode of Interview: Video
Seeking a highly motivated Salesforce Consultant with 4 years of experience to support the design implementation and optimization of Salesforce solutions for a Federal Agency. This role focuses on working within a cleared environment and leveraging Salesforce GovCloud Plus to ensure compliance with federal security and operational standards. The ideal candidate will have a solid background in Salesforce configuration an understanding of federal processes and a passion for delivering innovative solutions.
Key Responsibilities:
1. Salesforce Implementation and Support:
- Configure and customize Salesforce applications to meet agency requirements including workflows process builders and reports/dashboards.
- Support the implementation of Salesforce GovCloud Plus ensuring alignment with federal compliance and security standards.
- Assist in development of requirements definition user story documentation configuration & testing activities ensuring application integrity that meets clients acceptance criteria.
2. Requirement Analysis and Solution Design:
- Collaborate with clients to gather and analyze business requirements.
- Translate business needs into Salesforce solutions leveraging standard and custom functionalities.
- Create detailed documentation of processes configurations and solutions.
3. Training and User Support:
- Conduct training sessions for endusers to maximize adoption and efficiency of Salesforce solutions.
- Provide testing & UAT support troubleshoot issues and implement enhancements based on user feedback.
4. Collaboration and Communication:
- Collaborate with crossfunctional teams including project managers Salesforce Solution Architect developers and business analysts to ensure successful project delivery.
- Communicate technical concepts effectively to both technical and nontechnical stakeholders.
- Act as a liaison between implementation teams and business users to align expectations and deliverables.
Required Qualifications:
- Education: Bachelors degree in information systems Computer Science or a related field.
- Experience:
- 3 years of Salesforce experience including configuration and implementation.
- Experience working in federal or highly regulated environments is a plus.
- Familiarity with Salesforce GovCloud Plus is preferred.
- Certifications:
- Salesforce Administrator Certification required plus 3 other Salesforce Certifications (Experience Cloud and/or Service Cloud preferred).
- Additional Salesforce certifications (e.g. Advanced Administrator Platform App Builder) are a plus.
- Skills:
- Proficient in Salesforce features including Lightning Experience Reports/Dashboards and Automation Tools.
- Strong analytical problemsolving and communication skills.
- Understanding of federal compliance and security standards.
- Clearance: Active Secret/Top Secret/PSI clearance required.