Senior Solutions Engineer Sales Engineering Telecom SaaS Remote

The Solutions Engineer is responsible for partner and customer technical engagement requiring comprehensive technical knowledge detailed solutions planning so that downline managed service engineers and others can implement our solutions per customer requirements/caveats and other tasks which ultimately are focused on accelerating revenue and delivering solutions via documentation so that other internal teams can deliver on.

Additionally SE will assist our channel & account focused sales teams to drive revenue by helping to qualify accounts answering RFP/RFI preparing and delivering solutionbased product presentations producing customer network/solution diagrams (Visio Scapple) demonstrating AireSpring products and services (online portal demos orchestrators etc) supporting trials that meet customer business requirements training and mentoring staff and partners on technical material and products (internal/external webinar powerpoint live and other trainings) ensuring that all customer Sales Engineer solutions meet or exceed customer requirements while complying with all AireSpring technical product and financial requirements assisting product and development teams in generating or modifying AireSpring products and working with Marketing to complete white papers collateral and external training material. 

As a member of the Sales Engineering team you will also be responsible for handling technical questions or issues that arise during a sales cycle while setting the appropriate customer expectation.  As Solutions Engineer you may travel to partner customer and trade show locations and events to complete presentations participate in meetings and to support Sales Product and/or Business Development activity.

Qualifications :

Technical Requirements:

In depth experience and knowledge on the following (comparable experience is OK i.e. SDWAN Firewalls Voice/IP services etc.  not vendorspecific although what we use is given as guidance):

SDWAN; (we sell VMware/VeloCloud Fortinet) cpe orchestrator policies/config analytics

Firewalls; (we sell Fortinet)  ports protocols apps access rules NAT/PAT rules VPN AAA

Cisco Adtran and Juniper CPE.

Fiber and Copper Ethernet LTE Satellite

TCP/IP routing and switching (IP HSRP/VRRP/GLBP OSPF BGP)

SIP trunking (SSCA certification from the SIP School online a plus)

UCaaS Hosted PBX platforms and VoIP phones (Cisco MetaSwitch Microsoft Teams)

Cloud computing (AWS Azure GCP others) w/focus on connectivity (Direct Connect Express Route etc.

Hosted agent and contact center applications (CCaaS).

Legacy PSTN DID ANALOG FAX technologies

IPsec VPN

Qualifications:

Must have extensive experience in a similar role

Possess strong leadership and knowledge transfer skills

Communicate effectively with other team members to ensure collaboration on solutions and swift resolution of problems.

Good teamwork skills.

Strong verbal written and display skills for customer interaction (Visio PowerPoint Adobe PDF conference calls etc..

Able to communicate concepts in both technical and laymans terms.

Deep relationships and credibility with key Technology Solutions Distributors (TSDs) such as Telarus AVANT Intelisys Sandler TBI and others.

THIS POSITION IS OPEN TO TELECOMMUTE/WORK FROM HOME

Additional information

PLEASE INCLUDE YOUR SALARY EXPECTATIONS

Additional Information :

All your information will be kept confidential according to EEO guidelines.

WHAT THIS COMPANY OFFERS YOU:

• Medical Benefits with optional supplemental services through AFLAC
• Paid TimeOff Plan
• Paid Holidays
• 401K with employer match
• AT&T Discount on personal mobile plan

Remote Work :

Yes

Employment Type :

Fulltime