Customer Service Lead-Repro Mail-Office of the City Administrator
Customer Service Lead-Repro Mail-Office of the City Administrator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Appointment Type: This is a Temporary Provisional (TPV) position excluded by the Charter from the competitive Civil Service examination process. It is considered at will and shall serve at the discretion of the Department Head. This position will be subject to the Permanent Civil Service examination process at a later date. Successful participation in the Permanent Civil Service examination and selection through an open competitive process is needed in order to be considered for the permanent appointment
Process high volume mail and high volume print production
Summary of Position Responsibilities:
- Deliver exceptional customer service.
- Manage highvolume printing utilizing specialized industry software.
- Manage highvolume mail processing including sorting and applying metered postage.
- Execute printing and bindery processes efficiently.
- Address client inquiries and deliver accurate price estimates.
- Stay updated on USPS processes rules and regulations to offer precise and costeffective solutions to City departments.
- Ensure timely completion of orders
- Lead mailroom and printing teams to handle daily timesensitive tasks
Qualifications :
Experience: Three 3 years of highly responsible and diversified clerical experience including preparing and processing complex detailed work impacting an entire department or section; responding to and resolving difficult daytoday problems and/or complaints encountered by staff the public other individuals etc. on office operations and procedures; and explaining and interpreting complicated information to departments staff the public and/or others.
Substitution:
Any one of the following may substitute for six 6 months of the required experience:
Completion of a clerical training program 240 hours); OR
15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR
Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).
Special Conditions:
- 30 months of experience processing High Volume Mail
- 30 months of High Volume Print Production experience
Additional Information :
Additional Information Regarding Employment with the City and County of San Francisco:
- Information About The Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Veterans Preference
- Right to Work
- Copies of Application Documents
- Diversity Statement
Compensation Range:$86736$105482 annually
The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.
Remote Work :
No
Employment Type
Full Time
