Implementation Lead

About the Role

Were looking for an Implementation Lead to drive and scale complex highimpact partnerships across the Wise Platform in North America. Youll lead the North America regional implementation team setting the standard for seamless delivery of payment solutions while coaching and enabling others to reach ambitious growth goals. This role is critical to our mission of launching fast scalable and worldclass integrations.

Youll be at the forefront of expanding our products and partnerships in the region working with some of our most complex partners. With a strong focus on revenue impact solution quality and longterm growth youll collaborate crossfunctionally to manage both technical and strategic implementations shape scalable delivery models and ensure operational excellence.

What Youll Do

• Create a regional implementation strategy that aligns to our regional business goals and support its and evolution.

• Own all facets of implementation in North America responsible for the team hitting KPIs and helping drive to business outcomes 

• Coach and develop the team to deliver multiple complex integrations across products and largescale partners.

• Own all facets of project management in region including identifying & mitigating risks and plan prioritize and manage competing project timelines with precision and foresight.

• Own implementation decisions and tradeoffs ensuring alignment across all impacted stakeholders.

• Maintain exceptional project governance with clean clear data and no surprises.

• Build strong internal and external relationships to drive delivery and shape crossfunctional collaboration.

• Act as the voice of Wise in partner conversations influencing decisionmaking and alignment across stakeholders.

• Lead coach and develop a team of four empowering them to deliver complex integrations across multiple products and partners.

• Foster a collaborative and highperformance team environment encouraging professional growth and development.

Qualifications :

• We are looking for a leader with 7 years work experience in project management operations product development and or product operations. 

• You have led a team of 4 individuals  and have successfully coached and led senior team members  and are eager to build team skills and capabilities.

• Strong preference for experience in payments financial technology or financial services

• You are commercial adept and have managed and led initiatives to improve KPIs business metrics revenue impact etc. 

• Youre technically fluent (comfortable with APIs solution design) and have worked with engineering and product teams  

• Youre an excellent influential communicator. You can adapt your communication style to different audiences. Youre able to persuade others and you arent afraid to challenge something when you need to. You bring teams and partners together around a shared vision

• Youre analytical and detailoriented using data to track performance and assess  opportunities to increase productivity.

• You are proactive you see a problem and start to solve it without waiting for others to be involved

• You are Missiondriven and customerfocused looking for collaborative partnerships that will benefit the customer and contribute to the Wise Mission.

Additional Information :

• Base of $215000$260000 USD/annually
• RSUs in a rapidly growing company
• An annual selfdevelopment budget
• Medical dental & vision insurance including HSA and FSA options
• Companypaid: Life Insurance Short & LongTerm Disability and an EAP program
• Office first work environment within our amazing Austin office where we have a gym on site snacks drinks and lunch twice a week
• 25 days PTO 15 sick days 11 holidays 5 compassionate leave days 3 paid Me days and a paid volunteer day annually
• A paid 6week sabbatical leave after four years
• 18weeks of paid parental leave after a year with us
• 401k with up to a 4 employer match
• 2025 Austin BuiltIn Best Award winner for Best Places to Work and Best Large Places to Work

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Fulltime