The Fairmont Chateau Lake Louise is seeking a dynamic Restaurant Supervisor/Sommelier. This position is ideal for the individual who aspires to lead our frontofhouse team across multiple outlets and serve as our inhouse wine authority. You will ensure worldclass service flows while working alongside our beverage director in curating and elevating our wine program 500 labels) to enhance every guests dining experience.
Pay Rate: $26.87
Job Duties Include:
- Display an active presence in our dining rooms and public areas interacting with guests and colleagues
- Execute proper wine service techniques (opening decanting serving at ideal temperatures and correct glassware)
- Recommend food and wine pairings to guests; train and empower servers to make informed suggestions
- Foster ongoing professional development growth and satisfaction of all Food & Beverage colleaguesproviding feedback coaching and formal training on service excellence and wine knowledge
- Cellar Management: Conduct daily inventory reconciliation of wine sales and place timely reorders continuously monitor cellar conditions (temperature humidity security) and perform monthly inventory audits of a 500 label collection.
- Monitor resources ensuring the tools are available to deliver the service our guests expect
- Ensure the ongoing professional development growth and work satisfaction of all colleagues
- Ensure all financial reporting is maintained and accurate (billing payroll etc.
- Monitor and manage labour costs and expenses daily with a focus on meeting and improving on month end targets
- Ensuring that the outlet(s) maintain a first class and positive visual impact including ambiance cleanliness orderliness decor and service flows
- Set a positive example for Food & Beverage colleagues through exemplary dress grooming and selfdiscipline in addition to monitoring colleague performance in these areas
- Inspect Food & Beverage uniforms menu selection cutlery linen china and glassware & equipment/tools on a regular basis. To ensure they are clean well maintained and consistent for each outlet
Qualifications :
- Minimum of two years of Food and Beverage experience in a fastpaced environment. PostSecondary Degree in Hospitality or Food and Beverage Management is an asset
- Sommelier certification (e.g. Certified Court of Master Sommeliers WSET 3 or equivalent wine education/experience
- Previous Food and Beverage Leadership experience.
- Displays high initiative and requires minimal supervision and direction.
- Ability to maintain high service levels under pressure
Additional Information :
Job Perks & Benefits:
- Subsidized staff accommodation provided onsite for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year) Orthodontics (up to $2500/year) Fertility and Gender Affirmation (Lifetime maximum of $10000 for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5 of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
- Access to the Mountain Explorer Travel Program Discounted room rates including 50 off all food & beverage at Fairmont Resorts in Banff Lake Louise Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5000 properties with Accor
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Fulltime