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You will be updated with latest job alerts via emailRoles & Responsibilities :
Looking for an IT professional with 8 to 12 years of experience in handling IT applications.
Should have handson experience in managing IT applications independently and work with customer business teams and project teams effectively.
Design develop and maintain dashboards and reports using any tool to support business operations present datadriven insights clearly and collaborate with various teams to understand and fulfill their reporting needs.
Handle customer support queries efficiently ensuring timely resolution while managing escalations when needed to maintain service quality.
Must be able to understand the requirements from end users and prepare a design document for the development or customization in the IT tool.
Should have experience in the processes adopted for development unit testing functional testing integration testing and golive.
Offer support to the development team through various phases of the development process.
Possess knowledge of ITIL processes to drive compliance and operations.
Ability to engage executivelevel stakeholders on complex matters with limited oversight and guidance and think strategically and tactically with effective decisionmaking skills.
Participate in and seek opportunities to simplify platform infrastructure architecture services and customer solutions while ensuring minimal introduction of new complexity.
Meet KPIs quality benchmarks and project deliverables consistently maintaining a high standard of operation.
Collaborate with various teams geographically to align strategies facilitate coordination and drive project success through continuous communication and teamwork.
Optimize energy efficiency in HVAC operations by implementing automated controls and sustainable solutions while ensuring compliance with industry regulations and environmental responsibility standards.
German proficiency or knowledge of any other language is desirable.
Qualifications :
Educational qualification: MCA/BE/BTech/Any graduation
Experience : 8 12 Years
Mandatory/requires Skills : Design develop and maintain dashboards and reports. / Power BI technology
Personality: responsible initiative excellent communication skills crosscultural competence and team player
Working Practice: selfdependent concise analytical thinking and target oriented good problemsolving skills structured working method
Preferred Skills : HVAC domain knowledge / Hands on experience in EMS (Energy management system) / Dashboard creation knowledge
Remote Work :
No
Employment Type :
Fulltime
Full-time