Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
Are you passionate about continuous innovation building longterm customer relationships and providing value through agile delivery Do you enjoy being a thought partner and servant leader helping your team in tackling largescale complex problems
Veeva Systems is looking for a driven selfmotivated Leader looking to get exposure to a critical growth industry in Life Sciences with a passion for empowering a team of strong professionals working closely with pharma and biotech companies with bestofbreed cloudbased technology.
As Team Manager you will be responsible for managing and growing our Lead Consultant practice in Europe and supporting the Enterprise Application Management Programs for R&D aiming to build sustainable and scalable enterprise application management services for our largest and most complex development cloud customers.
This is a remote fulltime role with Veeva with occasional travel to a Veeva office or Veeva function. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.
What Youll Do
Leading a customerfacing team including resource planning oversightt and development of the professional growth of direct reports
Ensuring that our offerings are sustainable and serve the best interests of our customers
Working closely with the R&D Services Practice Leads and Account Partners to ensure we have the right talent driving and delivering our programs
Providing program oversight and monitoring including executive relationship management
Planning and oversight of new offerings and customer pipeline for Europe
Ensuring service delivery in alignment with program standards
Contributing to internal initiatives and operations of the EAM business to improve our ways of working globally
Requirements
7 years of experience in IT Project Management Support Consulting or Product Management
5 years of experience in an Operational or Support Leadership role and the ability to build and run a team
2 years of experience directly managing crossfunctional teams and/or managers
Proven track record leading implementation and/or IT operations as a consultant business analyst or IT lead and/or business sponsor technical affinity and/or handson experience with software implementation
Ability to handle customer escalations finding an agreement and reaching Customer Success
Proven ability to work both independently and in teams in a dynamic environment
Excellent verbal and written communication skills in English
University degree or equivalent relevant experience
Nice to Have
Good understanding of SaaS and GxP principles
Experience in Transition Management and/or Program Governance
Experience with Data or Content Management applications
Direct experience with systems such as Veeva Vault Documentum D2 OpenText SharePoint FirstDoc FirstPoint NextDocs CARA MasterControl TrackWise QMS BioClinica IMPACT Siebel CTMS Wingspan eTMF InForm EDC RAVE docuBridge Global Register goBalto or other QMS CTMS RIM RegIntel EDC LMS eTMF Study Startup (SSU) or Safety applications
Fluency in more than one European language
Home location in Hungary or Poland
Perks & Benefits
Allocations for continuous learning & development
Health & wellness programs
#RemoteUK
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender race ethnicity religion politics sexual orientation age disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
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