Senior Supervisor
Senior Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join the team at the Hersheypark Entertainment Complex an awardwinning property featuring Hersheypark amusement park GIANT Center arena Hersheypark Stadium ZooAmerica North American Wildlife Park and Hershey Theatre. Thrilling roller coasters actionpacked Hershey Bears hockey games thrilling live entertainment and oneofakind events are a day in the life of our team members.
The Senior Security Dispatch Supervisor will oversee and execute the daily operations of the Hershey Entertainment Complex Communications Center while leading the parttime employees within the dispatch group to provide for the safety and security of all guests and employees.
As a FullTime Team Member you will enjoy sweet perks like FREE admission to Hersheypark discounts and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid but also includes Medical Dental and Vision coverage beginning the first day of the next month after you begin working 401K Contribution paid time off and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Receive and direct telephone radio and data communications while collecting pertinent information and dispatching team members using radio and/or other communication devices. Determine priority nature and location of emergency and nonemergency calls and status of team members responding to these calls.*
Supervise and oversee a group of Security Dispatch team members. Ensure each team member has proper training and monitor performance for each shift. Provide coaching feedback and training to team members.*
Maintain complete and accurate records logs and reports on calls for a variety of services using a computerized logging database.*
Operate a variety of technology systems to include but not limited to computers radio equipment CCTV and alarm systems.*
Communicate with internal resources and external emergency responders in a calm and professional manner. Provide clear direct and precise information to responding personnel.*
Complete and prepare all appropriate daily and special event paperwork to include the use of copy machine scanner fax machine etc.*
Communicate regularly with Security Management regarding operational issues to include team member or guest concerns losses and unusual situations.*
Provide recognition and appreciation to team members.*
Perform and complete assigned tasks from management as needed.
Qualifications:
Minimum of 2 years of related experience.
Industry Experience Safety & Security Amusement Park
18 years of age or older.
PostEmployment CPR / First Aid / AED
Completion of high school or GED
Knowledge Skills and Abilities:
Skilled in the use of Microsoft Office applications including Excel and Word.
Proficient working with details on a daily basis for prolonged periods of time.
Job Demands:
While performing the duties of this job the employee is required to:
Reaching Forward Occasional <33
Climbing Stairs Occasional <33 (ft maximum height)
Lifting Occasional <33 25lbs maximum weight)
Reaching Overhead Occasional <33
Finger Dexterity Constant >67
Hand/Eye Coordination Frequent 3466
Stooping Occasional <33
Bending Occasional <33
Sitting Constant >67
Standing Occasional <33
Walking Occasional <33
This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car truck golf carts etc.
This job regularly requires verbal communication of detailed information to others either by phone or in person.
Substantial movements (motions) of the wrists hands and/or fingers (Repetitive motion).
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
Required Experience:
Manager
Employment Type
Full Time
