Animal Services Officer I Grade 17
Animal Services Officer I Grade 17
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$ 65701 - 104197
1 Vacancy
Job Description
About the Position
- The expected salary range for this role on hire is as follows:Animal Services Officer Level II Grade 18 $60513 $80923.
Animal Services Officer Level I Grade 17 $58152 $74772.
Animal Services Officer Level III Grade$93766.WHO WE ARE
WHO WE ARE LOOKING FOR
The Office of Animal Services (OAS) is currently recruiting for a fulltime Animal Services Officer (ASO) who is passionate about providing a high standard of service to the community. The ideal candidate will possess excellent oral and written communication skills as well as demonstrate attention to detail. They must be able to work independently and manage multiple tasks simultaneously while always maintaining a professional demeanor especially when interacting with the public. Additionally the candidate should be knowledgeable about State and County laws and regulations relating to animal cruelty animal neglect (including domestic animals horses and livestock) wildlife and other animalrelated public safety or nuisance issues.
To ensure a positive workplace and comply with Federal State and County laws the incumbent is responsible for completing various mandatory trainings within the first three to six months of hire.
Multilingual candidates are strongly desired but not required.
What Youll Be Doing
ASOs enforce county and state laws and complete tasks related to the care control and licensing of animals within Montgomery County. They respond to sick and injured animals conduct animal rescues handle stray animal calls and address various other animalrelated complaints. ASOs investigate citizen complaints and respond to animal emergencies 24 hours a day seven days a week. This position collaborates with all other areas of Animal Services including Dispatch Veterinary Services Adoptions and Admissions. The role requires shift work including days nights weekends and holidays and involves overnight StandBy coverage on a rotating schedule. ASOs are essential employees expected to work during periods of general emergency or when there is a need for liberal leave.
Responsibilities include but are not limited to:
- Investigate complaints concerning public nuisance and dangerous animals.
- Investigate allegations of animal cruelty and neglect.
- Investigate animal bites and place animals in quarantine and prepare animals for laboratory analysis.
- Coordinate call responses with dispatchers ensuring a complete record of each call for service.
- Communicate effectively and persuasively with the public employees management government agencies and public officials to explain numerous County and State ordinances statutes violations and required corrective action about animal care control and licensing.
- Explain problems gather information and gain voluntary compliance to resolve complaints.
- Respond to inquiries and provide information regarding various animal related programs i.e. feral cats spay/neuter rabies vaccinations etc.
- Handle a high volume of cases often including stressful situations and interact with confused upset insulting and argumentative people in a calm and rational manner.
- Issue warnings and citations apply for warrants write statements of charges and prepare accurate and detailed written documents. All of this is done with organized thoughts and using proper grammar to convey the appropriate ordinance facts and information.
- Document call responses violations animal bite information and animal impound concisely and entirely in the OAS computer database. Gather evidence pertinent to an investigation and provide testimony in District Court Circuit Court and other administrative proceedings on behalf of the County and State.
- Inspect animalrelated businesses such as commercial and fancier animal facilities exotic bird facilities and riding stables yearly.
- Capture and transport animals both domestic and wild to the appropriate facility safely and without harm to the ASO staff public and animals.
- Perform other jobrelated duties as assigned.
Essential Personnel
The individual selected for this position will be considered an Essential Employee. Essential employees must report to work during a period of general emergency or liberal leave.
Background InvestigationA background investigation will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision.
This position requires evenings and weekend work. Some offsite work may also be required.
Minimum Qualifications
If filled at theAnimal Services Officer I Grade 17 level:
Experience: Two 2 years experience in animalrelated work in caring for and handling of animals in a facility such as animal shelter veterinary clinic pet store research lab or similar facility; OR Two 2 years experience in either code enforcement law enforcement or work involving public contact interpreting explaining enforcing rules and regulations.
Substitution: Possession of a Registered Veterinary Technician Certificate issued by the State of Maryland may be substituted for one 1 year of the required experience.
If filled at theAnimal Services Officer II Grade 18 level:
Experience: Three 3 years in one or more of the following areas: animal services code enforcement law enforcement work animal sheltering or veterinary work; AND One 1 year of code enforcement work directly related to animal services activities.
Equivalency: An equivalent combination of training and experience which provides the required knowledge skills and abilities.
If filled at the Animal Services Officer III Grade 20 level:
Experience: Four 4 years in one or more of the following areas: animal services code enforcement law enforcement work animal care or sheltering veterinary work AND Two 2 years of code enforcement work directly related to animal services activities.
Equivalency: An equivalent combination of training and experience which provides the required knowledge skills and abilities.
FOR ALL LEVELS:
Education: Graduation from High School or High School Certificate of completion recognized in the State of Maryland.
LicenseRequirement: Possession and maintenance at all times of a valid Class C (or equivalent) drivers license from the applicants state of residence.
Work Environment: Perform work indoors and outdoors under all weather conditions and involves exposure to dust dirt biomatter (including bodily fluids animal wastes pests and bacteria/disease) etc. and employees may enter dilapidated structures to perform their assignments. Employees subject to working shifts standby oncall weekends and holidays as assigned.
Essential Personnel: The individual selected for this position will be considered an Essential Employee. Essential employees must report to work during a period of general emergency or liberal leave.
Background Investigation: A background investigation will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer committed to workforce diversity. Accordingly as it relates to employment opportunities the County will provide reasonable accommodations to applicants with disabilities in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference refer to the Careers webpage onHiring Preference.
All applicants will respond to a series of questions related to their education relevant experience knowledge skills and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a Lateral Transfer candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position you may be required to provide evidence that you possess the knowledge skills and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation the Countys Public Employees (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employmentand the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at19A12 of the County Code. Additional information about outside employment can be obtained from theEthics Commissionwebsite.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
