drjobs Junior Customer Support Specialist

Junior Customer Support Specialist

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1 Vacancy
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Job Location drjobs

Valletta - Malta

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities

  • Respond to customer inquiries through phone email and chat providing quality service and timely resolution of issues.
  • Help customers with productrelated questions technical difficulties and account management.
  • Maintain a positive and professional attitude during customer interactions.
  • Accurately record customer interactions and feedback in our CRM system.
  • Collaborate with team members to improve service delivery and enhance customer satisfaction.
  • Be available for weekend or late shifts as needed.

Qualifications

  • Native or fluent Norwegian speaker with good communication skills.
  • Proficient in B2 English.
  • Previous experience in customer support is a plus but not required.
  • Strong problemsolving skills and a desire to help customers.
  • Ability to work well both independently and as part of a team.
  • Attention to detail and good organizational skills.

Benefits

  • Competitive salary with performancerelated incentives.
  • Hybrid work model including onsite training and remote work options.
  • Comprehensive training program to support your development.
  • Opportunities for career advancement within the company.
  • A supportive and dynamic work environment.

Work Schedule

  • Fulltime position: 40 hours per week.
  • Shifts: Either from 7:00 AM to 3:30 PM or 3:30 PM to midnight including weekend or late shifts.

Employment Type

Full Time

Company Industry

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