French-Speaking Junior Customer Support in Porto
French-Speaking Junior Customer Support in Porto
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Job Description
Key Responsibilities:
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Provide customer support via phone email and chat in French
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Deliver a highquality customer experience by addressing product and service questions
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Resolve issues efficiently and professionally escalating when needed
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Maintain accurate customer records and follow internal procedures
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Collaborate with team members and supervisors to meet KPIs and improve service
Requirements:
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Native or fluent French speaker (spoken and written)
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Proficient in English for internal communication
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Excellent communication and interpersonal skills
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Comfortable working rotational shifts including weekends and occasional extended hours
What We Offer:
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Competitive salary package
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Supportive team environment and training
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Opportunity to work with a reputable international client
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Career growth opportunities
Employment Type
Full Time
