drjobs Management Analyst III

Management Analyst III

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1 Vacancy
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Job Location drjobs

Dover, DE - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and wellbeing fostering selfsufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kickstart your profession.

For more information please visit today!

Summary Statement

This position serves as an analyst within the Jane E. Mitchell Forensic Unit responsible for ensuring timely completion of monthly reports and documenting followup on client grievances. Duties include creating tracking tools for performance improvement conducting research video monitoring and reporting. The role involves defining study scopes identifying needs and evaluating operations to meet goals. The analyst collects and analyzes data to assess cost efficiency compliance and effectiveness recommends improvements and supports management decisions. Other duties as assigned.

Essential Functions

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

  • Interviews agency staff observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
  • Reviews performs statistical analysis and interpretation of collected data relating to policies procedures organization managerial and operational practices; Defines and may make recommendations for correcting problems.
  • Analyzes data gathered and develops solutions or alternative methods of proceeding.
  • Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
  • Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
  • Studies pertinent background material such as legislation administrative orders and regulations.
  • Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations strengthen controls and effectively utilize resources.
  • Documents findings of studies and prepares recommendations for implementation of new systems procedures or organizational changes.
  • May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning assigning reviewing evaluating coaching training recommending hire/fire and discipline.

Job Requirements

JOB REQUIREMENTS for Management Analyst III
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

  1. Three years experience in conducting studies which includes evaluating operations programs services policies and procedures to determine efficiency effectiveness whether goals and objectives are met and compliance with laws rules regulations policies and procedures.
  2. Three years experience in descriptive statistics such as the mean median mode or standard deviation.
  3. Three years experience in interpreting laws rules regulations standards policies and procedures.
  4. Six months experience in designing studies which includes determining study goals and objectives information needed data sources sampling and collection methods.
  5. Six months experience in making recommendations for continuation or changes to operations programs services policies or procedures based on findings.
  6. Six months experience in narrative report writing.
  7. Knowledge of inferential statistics such as correlation ttests ftests or analysis of variance.

Additional Posting Information

This is a Casual/Seasonal position which is a nonpension eligible position without healthcare and/or other benefits.

Conditions of Hire

Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.

DHSS does not provide employmentbased sponsorship.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.

Once you have submitted your application online all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .

Accommodations


Required Experience:

IC

Employment Type

Gig

About Company

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