Director Revenue Operations
Director Revenue Operations
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Job Description
Important Notice: Recruitment Scams
We are aware of ongoing scams where individuals falsely claim to represent Catapult. If you are applying via a thirdparty website such as LinkedIn or Indeed please verify that the role is listed on our official careers page: legitimate Catapult recruiters use email addresses ending in@or@.
Our mission is to improve the performance of athletes and teams which we do by engineering the premier technology platform for sport. Weve been at the forefront of sports technology and science since 2006 we dont just work in the sporting industry we are actively changing its future. Our solutions are designed to help athletes and coaches play smart in a world where 1 can literally mean the difference between winning and losing.
We work with over 4000 teams around the world empowering coaches managers and trainers in premier teams in the NFL NBA NHL MLS EPL AFL NRL NCAA and more. We provide the information they need to optimize athletes health gameday readiness and performance as well as ingame tactics. Our solutions include wearable technology video analytics and athlete monitoring solutions and we are passionate about helping sports organizations at all levels to better scout recruit teach and win.
WE WANT PEOPLE WHO ARE PASSIONATE ABOUT REVENUE OPERATIONS WITH A CANDO ATTITUDE.
Were seeking a driven and curious Director of Revenue Operations to join our fastpaced highgrowth organization during an exciting period of transformation. Based in Boston or London this strategic leader will be responsible for enhancing deal through the implementation of efficient processes and smart automation. Their core focus will be to generate actionable insights that accelerate revenue growth. Additionally they will ensure clear communication and smooth adoption of operational changes within the Sales team supporting compliance and continuous improvement across the function.
WHAT YOU WILL DO
Revenue Strategy & Operational Excellence
- Architect and lead a forwardthinking Revenue Operations strategy that aligns systems processes and teams across the gotomarket (GTM) organization to drive sustainable growth.
- Own and evolve the RevOps tech stack (CRM CPQ billing analytics) ensuring seamless integration and strategic enablement across Sales Marketing and Customer Success.
- Design and scale datainformed highimpact processes that accelerate deal velocity enhance forecast precision and reduce inefficiencies across the revenue engine.
- Collaborate with leadership to optimize territory design lead management and quotasetting frameworks in alignment with evolving market dynamics and growth goals.
- Identify and operationalize cuttingedge AI toolssuch as generative sales enablement predictive churn modeling and intelligent automationto unlock greater scale precision and personalization across customer journeys.
- Lead AIdriven initiatives like contract intelligence dynamic pricing algorithms and realtime customer insights tracking ROI and ensuring alignment with broader commercial objectives.
InsightLed Decision Making
- Define and deliver a robust analytics infrastructure including dashboards and KPIs to provide endtoend visibility into pipeline health conversion efficiency and unit economics.
- Drive strategic decisionmaking through QBRs and executivelevel reporting that deliver actionable insights and surface opportunities to optimize performance.
- Uphold data integrity and governance across platforms (Salesforce HubSpot and others) ensuring consistent highquality data flows to support accurate forecasting and planning.
Strategic CrossFunctional Leadership
- Serve as a critical bridge across Finance Legal and commercial functionsstreamlining workflows related to contract billing operations and revenue recognition.
- Foster a culture of continuous improvement by identifying capability gaps and championing the adoption of tools processes and training that empower teams to perform at their best.
IndustryFocused Innovation
- Bring a deep understanding of the sports ecosystem to shape tailored RevOps strategies that serve elite teams leagues and performancefocused organizations.
- Stay ahead of emerging trends in sports technology ensuring RevOps innovations are responsive to evolving customer needs and competitive pressures.
WHAT YOU WILL NEED
- 6 years in RevOps Sales Operations or GTM Strategy with 3 years in a SaaS/Subscription business.
- Proven track record of successfully implementing AI/ML tools (e.g. Clari Gong ChatGPT for sales to drive efficiency or innovation.
- Expertise in CRM systems (Salesforce preferred) CPQ billing platforms and BI tools (e.g. Tableau Power BI).
- Strong analytical skills with experience in pricing models forecasting and revenue analytics.
- Passion for sports technology and familiarity with the unique demands of B2B sports SaaS.
- Strong interpersonal skills: Must be sharp energetic assertive and resultsoriented; able to prioritise and focus in a rapidly evolving environment.
- Demonstrated ability to collect stakeholder feedback deeply understand their pain points and meet them on their level to drive solutions.
- Strong analytical and strategic thinking skills with proven experience driving change with action insights.
Whether youre interested in sports or not youll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet!
Research shows that while men apply for jobs when they meet an average of 60 of the criteria women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but dont meet every single point in our job ad please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent that can add to our team culture those who actively contribute and who are excited about what they do.
All offers of employment are subject to Catapults positive prehire check. To find out more please contact the Talent Partner for this role
Required Experience:
Director
Employment Type
Full Time
