Safe2Tell Analyst I
Safe2Tell Analyst I
Posted on :
26-04-2025
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1 Vacancy
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Yearly Salary
$ 47472 - 75960
Vacancy
1 Vacancy
Posted on :
26-04-2025
Job Description
Department Information
- This position is open to Colorado state residents only.This recruitment may be used tofill other similar positions within the Colorado Department of Public Safety in the next 12 months.Although the full salary range for this position is provided appointments are typically made at or near the range minimumCDPS is an equal opportunity employer. See our EEODUtilizationReport 2020Our Mission Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.Our Vision Creating safer and more resilient communities across Colorado.Our Core Values Unity Honor Service
Why I love My Jobat CDPSAt CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration support and growth to our employees. Our culture has public service focus and we strive to provide innovative solutions and services to our fellow Coloradans!
Careers with a purpose:If you are passionate about public safety service and are eager to dedicate your career to serving Coloradans this is the organization you want to join!
We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads preparing and mitigating environmental disasters disaster recovery combating crime school safety and victim recovery.
Youll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!When you join CDPS you are joining a team of exceptional individuals and together you will be inspired motivated and supported to become the best you can be.
Unmatched Benefits:
We highly value work life balance and offer excellent worklife programs training and professional development opportunities!Did you know that only 15 of employers offer a defined contribution plan CDPS offers unmatched retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Planplus 401K and 457 plans.
The Employee Assistance Program (CSEAP) is available in every region of the state. It is our effort to support the wellbeing of employees and the workplace. EAPs provide shortterm counseling referrals and resources as well as training and organizational development services.CDPS provides generous time off including 11 paid holidays per year plus vacation sick leave and wellness days.Medical and dental options are available for permanent employees and their dependents. We also offer short and longterm disability coverage and life insurance that includes legal resources and discounts.
Additional benefits we offer include free ECO passes for qualifying State employees within the RTD service area and reduced college tuition at CSU Global and DeVry University.
To learn more about State of Colorado Benefits please visit State of Colorado Benefits Description of Job
- DIVISION OF HOMELAND SECURITY AND EMERGENCY MANAGEMENT
This position is located within the Division of Homeland Security and Emergency Management (DHSEM).The Division of Homeland Security and Emergency Management (DHSEM) is a dynamic and diverse team that is committed to developing administering and coordinating comprehensive and integrated statewide emergency management and homeland security programs. The Divisions work ensures the safety and security of Colorado and its infrastructure through unity of effort with local tribal state federal private and nongovernmental partners.
Our Mission: To lead and support Colorados effort to prevent protect mitigate respond to and recover from allhazards events.
Our Vision: A prepared safe and resilient Colorado!
Our Core Values: Service Teamwork Respect Integrity Vision and Excellence.
Our Guiding Principles: ResultsFocused Innovative ServiceOriented and EmployeeCentric.Our mission is accomplished through a comprehensive and coordinated program of mitigating hazards preparing for emergencies preventing attacks and other criminal activity coordinating resources for response to a disaster and supporting subsequent recovery efforts. The division also serves as the conduit for state and federal funding to prepare for and recover from all hazard events. The division accomplishes its mission through the following offices:- Directors Office
- Office of Emergency Management
- Office of Grants Management (Formerly Office of Preparedness)
- Office of Security and Prevention (CIAC)
- Office of Public Safety Communications (OPSC).
ABOUT THE WORK UNITThe Colorado Information Analysis Center (CIAC) serves as the focal point within the state for receiving analyzing and sharing threatrelated information among private sector local tribal and federal partners. The CIAC includes representatives from all levels of government and that represents a clearinghouse for threat information with a focus on protecting civil rights civil liberties and privacy concerns. The CIAC also provides situational awareness and a common operating picture and coordinated information collection analysis dissemination for Colorado Department of Public safety (CDPS). The CIAC includes the following sections:- All Threats Intelligence Unit: is responsible for the receipt review analysis and dissemination of threat and hazard related information and intelligence. The unit produces reports for law enforcement and nonlaw enforcement personnel for the purpose of information sharing on criminal acts acts of terrorism or terrorism threats.
- 24/7 Watch Center: produces consolidated situational awareness information and intelligence during any major incident and provides a common operating picture and coordinated information collection analysis dissemination for the CDPS and our state and local partners on significant incidents affecting Colorado.
- Threat Liaison Officer Program: has identified individuals in a law enforcement emergency services military public health private sector entity who are responsible for reporting and disseminating suspicious activity and other criminal intelligence information to their local agency and to the CIAC.
- State Local Tribal and Federal Partnerships: partners that are colocated in the CIAC in a part time or full time capacity including but are not limited to: Federal Bureau of Investigation Homeland Security Investigations Department of Homeland Security Office of Intelligence and Analysis Department of Homeland Security National Protection and Programs Directorate Department of Corrections Rocky Mountain Information Network and the CSP Auto Theft Intelligence Coordination Center (ATICC).
- The Safe2Tell component serves as a statewide reporting tool for community members and those members in school as well as a statewide answering point for all tips (phone mobile or webbased). Safe2Tell is one of the most effective ways to gather intelligence from students parents teachers and community members about potential threats concerns welfare of students and potential violent incidents. Safe2Tell gathers and disseminates information that is reported to Safe2Tell to the school and local law enforcement.
ABOUT THE POSITIONThis announcement will be used to fill one 1 Safe2Tell Analyst I positions within the CIAC. This is an entry level analyst position for Safe2Tell designed to provide training and experience. This position is assigned to the CDPS 24/7 Watch Center housed in the DHSEM/CIAC in Lakewood. Revised October 2023 Colorado Department of Public Safety 4 Safe2Tell receives and disseminates tips coming in from across the state. Reports are received via phone web or mobile app. Reports received are anonymous and confidential and the anonymity of the caller is protected bystatute.The Safe2tell analyst will be required to have critical thinking capabilities as they receive information spanning a wide array of concerning behaviors. They will need the ability to multitask as the reports are received via the phone web and mobile app and more than one tip can come in at once. This position is considered essential personnel as the Watch Center must be covered seven days a week 24 hours a day. This position requires rotating shifts including nights weekends and holidays. Safe2Tell analysts need to work independently. They must deal with citizens from various backgrounds and possibly in stressful situations. Safe2Tell analysts must be able to empathize with community members submitting reports whether via phone web or mobile app and provide a calm and professional response. Safe2Tell analysts must have exceptional listening skills and communication skills both verbal and written.WORK ENVIRONMENT100 Inperson position24/7 Rotating Schedule working rotating shifts including nights weekends and holidaysDuties include (but are not limited to):Safe2Tell
Reviews assesses and processes information provided to Safe2Tell. Gathers information from callers digital analysis of web/appbased reports and inputs reports into the P3 System. Processes incoming reports from the web and mobile app to include twoway dialog with reporting parties. Forward the report to the appropriate school and law enforcement entity. Follow up with school and law enforcement to verify receipt of the report. Further follow up with the schools and law enforcement for dispositions of reports received. Periodically provides updated contact information in P3 for contacts when a new contact is made known to those responsible for updating the system.
Phone Line Support
Staffs all 24/7 hotline(s) within the CIAC receives and makes calls from the public or law enforcement specific to various legislative requirements. Answers hotlines to receive and refer calls from the public about specific hotline and to collaborate with other state agencies to obtain information necessary or beneficial for responding to requests. Intake analyze disseminate and provide dispositions of all reported hotline(s) calls. Provide relevant resources information and collaborate with other state agencies to obtain relevant information necessary or beneficial for responding to requests.
State EOC Support & Recovery Task Force Support
As directed provides predisaster support to the State Emergency Operations Center training and exercise program up to 5 of time. During a state declared disaster provides operational support to the State Emergency Operations Center as directed. When directed assume assigned role as member of the State Recovery Task Force until relieved by Task Force Leader or Director DHSEM. Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
- To be considered for this position you must meet the following criteria for consideration.MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE)Experience:Four 4 years of demonstrated professional experience working in a organization related to criminal justice or working with K12 students from from various socioethnic backgrounds or working with youth in a mental health capacity or awareness of mental health in youth with activities that included dispatching information gathering or customer service.OREducation and Experience:
A combination of related education and demonstrated professional experience working in a organization related to criminal justice or working with K12 students from from various socioethnic backgrounds or working with youth in a mental health capacity or awareness of mental health in youth with activities that included dispatching information gathering or customer serviceequal to four 4 years.REQUIRED COMPETENCIES AND SKILLS- Must possess a high level of accuracy and attention to detail
- Demonstrated strong critical thinking skills.
- Ability to make independent decisions within a broad procedural framework.
- Ability to multitask and meet deadlines.
- Strong organizational and follow up skills.
- Selfsufficient highly motivated with desire to learn new skills.
- Ability to thrive in a fastpaced work environment with consistency and reliability
- Ability to work rotating shifts including Nights Weekends and Holidays.
- Ability to empathize with others and provide a calm and professional response.
- Exceptional listening skills
Preferred qualifications (not required)- Awareness of Safe2Tell program and processes.
- Previous analytical training.
- Previous professional work experience in a multijurisdictional law enforcement environment.
- Prior experience in working Emergency Communication Center Public Safety Entity or equivalent.
- Prior experience working with youth in a mental health capacity or awareness of mental health in youth.
- Current Federal security clearance
- Previous experience working with K12 students from various socioethnic backgrounds.
CONDITIONS OF EMPLOYMENT- Requires successful completion of an extensive background investigation including reference checks a polygraph examination and fingerprint based criminal background check.
- Requires working rotating shifts including nights weekends and holidays to ensure appropriate level of staffing in a 24/7 work unit.
- A valid drivers license required in lieu of a driver license must be able to independently complete any travel required for the position.
- OnCall statusincident specific. High profile critical incident criminal/terrorism cases or command post assignments necessitate duties that may occur outside normal business hours.
- This position has an Essential Services Designation and can be required to work unexpected or unusual work hours to perform the essential and/or emergency services of the department without delay and/or without interruption.
- Must be a Colorado resident at the time of application
APPEAL RIGHTS
If you receive notice that you have been eliminated from consideration for the position you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also if you wish to challenge the selection and comparative analysis process you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Directors Administrative Procedures 4 CCR 801 for more information about the appeals process. The State Personnel Board Rules and Personnel Directors Administrative Procedures are available at A standard appeal form is available at: If you appeal your appeal must be submitted in writing on the official appeal form signed by you or your representative and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director Attn: Appeals Processing 1525 Sherman Street 4th Floor Denver CO 80203. Fax:. Phone:. The tenday deadline and these appeal procedures also apply to all charges of discrimination. Supplemental Information
- ADA ACCOMMODATIONS ASSISTANCE AND QUESTIONS
The Americans with Disabilities Act (ADA) is a federal civil rights law that protects people with physical and mental disabilities and allows them the opportunity for employment with or without a reasonable accommodation. Please direct questions and requests for reasonable accommodations toEQUITY DIVERSITY AND INCLUSIONThe State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically servethem. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status geneticinformation or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.
Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our Human Resources department at .PLEASE READ CAREFULLY RECRUITMENT TIMELINE INFORMATION- Applicationsare considered complete and accurate at the time of submission. Therefore additional information may not be solicited or accepted after your application has been received.
- Closing Date:All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
- Supplemental Question:Effective responses to Supplemental Questions will directly relate to your professional experience career accomplishments and views about organizational values and approaches and how they relate specifically to this position and requirements as you understand them. Answers generated by AItools will typically be unresponsive.
- Transcripts: An unofficial copy of transcripts must be submitted at the time of application. Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.
- Military Veterans: If you are a military veteran you must submit a copy of your DD214 Member 4 Copy and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veterans preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD2058 State of Legal Residence form.
- Application Tips: For an overview of State of Colorado application process and application tips please view this video.
- Resumes Cover Letters or other documents submitted:Will Not be reviewed assessed or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).
- Notifications:All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from and addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
- Comparative Analysis Steps may include :
- Structured application review by a panel of SMEs
Required Experience:
IC
Employment Type
Full-Time
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