IONITY is a joint venture by leading automotive manufacturers committed to building a highpower charging network for electric vehicles (EVs) across Europe. Were a dynamic team working to revolutionize transportation and combat climate change.
Were seeking a skilled Senior IT Operations Engineer (f/m/x) to ensure the smooth operation and maintenance of our IT systems for managing EV charging stations.
Your Responsibilities
Ensure the operation and maintenance of the IONITY IT charging station management frontend and backend systems.
Maintain system availability in accordance with agreed SLAs.
Analyze process and manage 2nd level incidents.
Moderate and communicate with stakeholders during critical incidents.
Manage 2nd level problems with a focus on permanent resolution.
Oversee thirdparty providers.
Implement and manage IT changes.
Collaborate with IT architects software developers and system engineers to continuously improve the application and system landscape.
Monitor and enhance the system landscape and monitoring technologies.
Support the onboarding of B2B customers to IONITYs IT backend systems.
Conduct deep analysis of system issues and performance.
Participate in the rolling Manager on Duty / On Call concept.
Your profile
Experience in the emobility environment is advantageous.
Proficient in written and spoken English.
Experience with IT service management systems (e.g. Jira).
Familiarity with cloud systems (e.g. AWS).
Indepth knowledge of incident and problem management according to the ITIL framework.
Strong database experience including writing and executing complex queries.
Experience in automating recurring tasks.
Excellent communication skills with a solutionoriented approach.
Demonstrates responsibility and ownership.
Enjoys teamwork and values the success of the team.
Demonstrates a strong sense of responsibility and ownership in all tasks.
Thrives in a collaborative team environment and takes pleasure in contributing to the teams success.
Values the sharing of knowledge and insights as a key opportunity for collective growth and achievement.
About us
IONITY is a joint venture of the car manufacturers BMW Group Ford Motor Company Hyundai Motor Group Kia MercedesBenz AG and Volkswagen Group with Audi and Porsche along with BlackRocks Climate Infrastructure Platform as financial investor.
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