Media Services Operator

Welcome to Warner Bros. Discovery the stuff dreams are made of.

Who We Are

When we say the stuff dreams are made of were not just referring to the world of wizards dragons and superheroes or even to the wonders of Planet Earth. Behind WBDs vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life the creators bringing them to your living rooms and the dreamers creating whats next

From brilliant creatives to technology trailblazers across the globe WBD offers career defining opportunities thoughtfully curated benefits and the tools to explore and grow into your best selves. Here you are supported here you are celebrated here you can thrive.

Media Services Operator

Your New Role

A pivotal team member involved in the daytoday operation working a 24/7 shift pattern composed of 14 shifts per month 7 day shifts / 7 night shifts) responsible for preparing 30000 hours of content for broadcast annually and the continued growth and development of the department broadcasting 100 networks throughout the EMEA region.

The Media Services Operator is primarily responsible for the accurate quality control and assessment of all materials into archive prior to broadcast and the subsequent preparation of audio files for addition to existing assets whilst also dealing with day to day requests from outside the department and from colleagues.

Your Role Accountabilities

Under the direction of the shift Supervisor accurately process required jobs to work upon based on Department priorities

Fully understand and follow all Standard Operational Procedures (SOPs)

Responsible for raising technical issues and ensuring all details are captured and logged

Responsible for keeping the operational area in good order

Liaise with Media Management team to ensure all required material is processed in time for broadcast

Undertake audio track addition via Adobe Audition

Quality Control of audio and video levels of both SD and HD material following industry standards to ensure all processed material meets DCE Technical Specifications

Addition of metadata and QC of existing metadata in broadcast systems to ensure fault free broadcast with all assets

Undertaking a full quality assessment of required material using a 5 point grading system

Perform technical Quality Assessments as required

Responsible for ensuring all operational procedures are followed

Ensure all aspects of OFCOM and NICAM Codes of Practice relating to the channels are observed

Training of staff as required.

Cover the fulfillment role as and when required

Such other duties as the management may from time to time reasonably require

Ensuring all processed content uploads correctly to the cloud

Tackling any transmission requests to ensure missing material is available on the cloud outside of business hours

Qualifications & Experience

Experience within a similar role within a multichannel environment fully automated transmission environment

Familiarity with Adobe Premiere Pro and Audition is preferable

A strong work ethic ensuring a team reaches full potential

Strong understanding of video and audio theory with broadcast Quality Control and technical Quality Assessment experience

Demonstrable attention to detail

Operational knowledge of broadcast equipment including vector scopes Loudness monitoring and waveforms

Knowledge of MAM systems preferable

The ability to work well under pressure within a live transmission environment

Comfortable in an informal environment where teamwork accessibility and pragmatism are emphasised

Hold themselves & others accountable for results

To be punctual

Literate

Numerate

Ability to identify and prioritise problems and offer alternative solutions

Hours: Average 40 hours per week Day/Night shifts

How We Get Things Done

This last bit is probably the most important! Here at WBD our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

If youre a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process please visit our accessibility page for instructions to submit your request.