As a Community Operations & Content Coordinator on our Stand Together Foundation team you will play a key part in expanding and strengthening our online learning community called Paradigm. Paradigms goal is to equip a growing network of leading nonprofit changemakers we call them Catalysts with the tools knowledge and connections they need to create lasting impact. In this role youll help design and implement processes that enhance user engagement streamline content management and foster meaningful connections among our network of 340 nonprofits. By leveraging data and insights youll ensure our members have access to the right tools knowledge and support to drive lasting change in their communities.
If youre passionate about building a vibrant learning community dedicated to shifting the social sector from topdown models to bottomup empowermentbased solutions lets work together.
How You Will Contribute
Operations & Platform Management:
Manage Circle (our LMS) Salesforce integration and Airtableautomations and data tracking.
Serve as a liaison with Circle staying up to date on platform updates and release cycles to make operational recommendations and implement necessary changes.
Support virtual learning opportunities by assisting with scheduling and .
Provide administrative and operational support to the Stand Together Foundation Learning Team to ensure smooth of programs.
Recommend and support database migrations and system improvements in partnership with technical teams.
Support initiatives to drive engagement and attendance for virtual learning programs.
Work crossfunctionally to ensure key deliverables and timelines are met.
Community & Content Operations:
Create and own our Catalyst Learn newsletter strategy and testing new formats.
Support content scheduling and posting to boost engagement.
Collaborate with team members to test and refine engagement strategies for better participation.
Identify and implement process improvements to enhance communication workflows and community engagement.
Data & Insights:
Analyze engagement data to identify trends and opportunities.
Track and report key metrics using Circle Salesforce Airtable and other tools.
Provide insights to shape platform improvements.
What You Will Bring
25 years of experience in operations community management or platform administration.
Strong written and verbal communication skills with experience in community communications documentation or newsletters.
Highlyorganized detailoriented and thrives on managing multiple projects and deadlines.
Techsavvy problem solver who enjoys optimizing workflows and learning new tools.
Collaborative team player who works across departments to achieve goals.
Datadriven thinker who translates insights into action.
Passion for learning community building and supporting nonprofit leaders.
Experience with Airtableautomations Salesforce or MailChimp.
Background in content marketing community engagement and/or virtual learning.
Familiarity with marketing graphic design and/or communications strategy.
A love of data process improvement and automation.
Experience working with nonprofit organizations or in tech environments.
What We Offer
Competitive benefits:Enjoy a 6 401(k) match with immediate vesting flexible time off comprehensive health and dental plans plus wellness and mental health support through Peloton and Talkspace.
A meaningful career:Join a passionate community of over 1300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
Commitment to growth:Thrive in a nonhierarchical environment that empowers employees to discover develop and apply their unique talents.
Competitive compensation:Our approach rewards the value you create through competitive salaries and bonus opportunities allowing you to share in the success you help drive.
Our Values:Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management (PBM) a framework guided by the principles that drive human progress such as dignity openness and bottomup empowerment. PBM empowers our employees to be entrepreneurial to innovate and to continually drive transformation.
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