Job Title: Medical Assistant (MA) I
Reports To: Supervisor Medical Support Staff
Job Summary: Under the direction of the Medical Support Staff Supervisor (MSSS) and/or assigned medical provider this position provides direct patient care and customer service.
Essential Job Duties and Responsibilities:
The job duties and responsibilities listed below are representative of the knowledge skill and/or ability required. Job duties may be modified any time based on business needs.
- Assists Provider in care of the patient.
- Facilitates previsit planning and participates in clinic huddles.
- Prepares for patient appointment by reviewing and updating patient records.
- Enters standing orders based on diagnosis history presenting symptoms or preventative screening requirements.
- Performs and documents patient intake in the electronic health record following current MA rooming protocols.
- Stocks and disinfects exam rooms between patients.
- Assist providers in obtaining informed consent and performing procedures as needed.
- Performs/follows procedure for immunization and medication storage handling and administration.
- Performs patient check out at the end of the visit as directed by provider.
- Relays patient communication under the direction of the patient care team.
- Demonstrates competency in infection control standards and procedures as it relates to direct patient care.
- Demonstrates competency in laboratory specimen collection and processing. .
- Travels to any location as needed.
- Works assigned weekends as required.
- Other duties as assigned.
If float position:
- Travels to any location needing MA coverage on short notice.
Minimum Qualifications Education Experience Certificates & Licenses:
- High School Diploma or GED required.
- Graduated from an accredited Medical Assistant program completed a United States Armed Forces medical services training program or completed a nonaccredited Medical Assistant program and passed the Certified Medical Assistant exam required.
- Cardiopulmonary Resuscitation (CPR) certification required.
- Certified Medical Assistant certification required within 6 months of hire.
- Valid Fingerprint clearance card required.
- Must have reliable transportation that can meet any operational reassignments of the organization during the workday.
- Valid drivers license and proof of insurance may be required if driving during work hours and/or if requesting mileage reimbursement. Float positions are not eligible for mileage reimbursement.
Required Language Skills:
- Ability to comprehend and compose instructions correspondence and communications in English in both oral and written format.
- Bilingual in English and Spanish may be preferred based on current staffing patterns patient population and/or duty assignment.
Physical Requirements:
- Ability to frequently exert enough force to move objects weighing up to 25 pounds.
- Ability to continuously remain in a stationary position.
- Ability to constantly move about inside the workplace to assist patients operate office or medical equipment etc.
- Possesses handeye coordination and manual dexterity necessary to constantly operate computers telephone other office machinery and medical equipment.
- Possesses close visual acuity necessary to accurately record and view information on a computer monitor handwritten and typed documents.
- Ability to discern the nature of sounds at a normal spoken volume.
- Possesses range of body motion and ability to exert enough force to lift and move adult and pediatric patients.
Other Required Knowledge Skills and Abilities:
- Ability to perform basic medical math that may include the use of ratio/proportion dosage calculation metric and household equivalents roman numerals abbreviations and general math including percentages etc.
- Ability to gather data in an organized fashion from varied sources.
- Ability to perform variety of assignments requiring independent judgment.
- Ability to resolve challenges and work under pressure.
- Knowledge of health plans and community health centers preferred.
- Knowledge of HIPAA rules and regulations.
- Computer literacy required.
Work Environment & Conditions:
- Work environment is typical of a health clinic setting with occasional exposure to communicable diseases bodily fluids and hazardous chemicals.
- Work frequently involves use of needles and other medical equipment with proximity to electrical current and exposure to moving mechanical parts and some hazardous chemicals.
- Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings evenings holidays and weekends.
- If hired for a float position position requires frequent travel to any health center as needed.