drjobs Unarmed Public Safety Officer - Atrium Health Cabarrus FT Day

Unarmed Public Safety Officer - Atrium Health Cabarrus FT Day

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1 Vacancy
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Job Location drjobs

Concord - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

SignOn Bonus

This position is SignOn Bonus eligible. In addition to the SignOn Bonus new teammates at Atrium Health are eligible for robust benefits packages and paid time off.

PRIMARY PURPOSE

As a Public Safety Officer at Advocate Health you play a crucial role in creating a safe secure and caring atmosphere for patients visitors and staff. Your primary focus is on ensuring the physical safety of individuals while upholding the principles of compassionate patient care and proactive deescalation. You will work closely with healthcare professionals and Public Safety partners to support a healing environment responding to security situations with empathy and sensitivity.

Major Responsibilities

  • Provides security services with a customerservice approach focusing on professionalism fairness and compassion even in challenging circumstances and in accordance with policies procedures and training.
  • Inspires confidence in patients visitors and team members by presenting a professional approachable and serviceoriented appearance and demeanor. Is alert observant and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.
  • Performs routine responsibilities during interior and exterior patrols to ensure safety and security including but not limited to inspections to identify vulnerabilities hazards and fire conditions audits of Interim Life Safety Measures patient valuables management and thorough contraband searches. Assists team members patients and visitors by providing information directions and physical help. Ensures traffic control monitors conduct of visitors on premises and confronts unauthorized persons for questioning.
  • Prevents responds to and investigates workplace violence. Responds to service calls such as combative or threatening patients or visitors and team member incidents.
  • Serves as a primary resource for deescalation utilizing use of force when necessary (e.g. conducted electrical weapon (CEW) handcuffing.
  • Performs key responsibilities to plan prevent practice and respond to emergencies such as lost or abducted infants/children fire and active threats.
  • Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
  • Investigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
  • Performs liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site.
  • Liaisons with federal state and local law enforcement and first responder agencies. Coordinates briefs and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
  • Maintains current Department training standards in radio communications verbal deescalation hemorrhage control (e.g. STOP the BLEED) CPR application of clinical restraints conducted energy weapon (e.g. TASER) to include training on any/all departmentissued equipment and/or requirements identified in training academy and the Annual Training Plan.
  • Assists with exterior traffic and crowd control including parking enforcement valet parking assist and vehicular assistance.

MINIMUM JOB REQUIREMENTS

Education

High School Diploma or GED

Certification / Registration / License

  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a onetime basis within two years of appointment to this role. Recertification is not required.
  • For North Carolina teammates an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments.
  • Stop the Bleed Certification
  • A valid drivers license issued by the Division of Motor Vehicle.
  • Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
  • Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.

Work Experience

Typically requires 1 year of experience in a security related public safety or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients visitors teammates and/or property.

Knowledge / Skills / Abilities

  • An above average level of emotional intelligence including empathetic and compassionate responses to teammate visitor and patient incidents.
  • The ability to function in a work environment in which we maximize teammate talent treat each other with respect and care for one another like family and with kindness.
  • A daily commitment to patientcentered safety practices.
  • Collaborative work with medical staff and external law enforcement as appropriate.
  • The ability to remain calm under pressure to support a safe welcoming and therapeutic environment for everyone in the facility.
  • The ability to interact with peers with positive intent and create innovative solutions through collaborative relationships.
  • Must successfully pass background investigation drug screen preplacement physical postoffer preemployment and periodically thereafter.
  • Illinois team members must have completed State of Illinois 20hour Basic Security Officer course.
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with teammates visitors and patients even if they are verbally aggressive persons.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
  • Ability to use a computer to document work (e.g. Microsoft Word Excel navigating a web page and database entry).
  • Ability to defend selfand/or others in case of physical confrontations when deescalation efforts fail and there is cause to physically restrain a person against their will who is noncompliant and committing a criminal act or lacks capacity and is attempting to elope.
  • Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.
  • Ability to communicate via radio and telephone with clear diction without impediments.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

  • Must sit stand walk and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force.
  • Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.
  • May be exposed to mechanical electrical chemical explosive and radiation hazards. Protective clothing must be worn as necessary.
  • Operates all equipment necessary to perform the job.
  • Frequent exposure to aggressive behavior and emotionally charged situations.
  • Must be able to handle personal stress and possible violence.
  • Must be physically fit and able to walk all areas of the facilities and grounds to restrain those who need restraint and be able to assist clinical teammates with lifting patients of all sizes

PREFERRED JOB REQUIREMENTS

Knowledge / Skills / Abilities

Behavioral Threat Assessment knowledge

Use of Force Review

Crime through environmental design awareness

Ability to present material and facilitate meetings




Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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