Front Desk Agent
Front Desk Agent
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Job Description
Front Desk Agent
Location: 506 On the River Inn Woodstock Vermont
Job Summary: We are seeking a dedicated Front Desk Attendant to oversee guest services and ensure a positive customer experience. Responsibilities include greeting guests managing checkin/checkout procedures handling inquiries and supervising front desk operations. The role also involves financial transactions inventory management and maintaining safety and cleanliness standards. Ideal candidates are committed to excellence detailoriented and possess strong communication and problemsolving skills.
Key Responsibilities:
- Greet and assist guests with checkin/checkout
- Handle reservations and inquiries
- Manage cash transactions and maintain accurate records
- Provide local information and recommendations
- Address guest complaints promptly
- Ensure safety and cleanliness of public areas
- Train and supervise front desk staff
- Provide friendly and attentive service to our guests
Qualifications:
- Excellent customer service skills
- Strong communication and organizational abilities
- Ability to handle financial transactions accurately
- Ability to use computers email Microsoft Word and Excel and property management systems.
- Experience in hospitality or related field preferred
- Stand and move around for most of your shift
Qualities We Value:
- Attention to detail
- Reliability and punctuality
- Friendly and customerfocused attitude
- Willingness to work overtime from time to time during high occupancy season
About us
The hotel is being newly managed by Imprint Hospitality a fullservice hotel and restaurant management company specializing in lifestyle and boutique properties. We focus on creating unique guest experiences by blending interactive technology with genuine human connection. Imprint Hospitality offers development services consulting and asset management ensuring each property reaches its full potential.
Our core values are:
- We leave a positive Imprint
- We care and do what is right
- We use our expertise to drive continuous improvement
- We enjoy what we do who we do it with and who we do it for
- We encourage balance and flexibility
- We have fun
Required Experience:
Unclear Seniority
Employment Type
Part-Time
